Installer crashed at installation...thats all I know...

Bug #982460 reported by Evren Yurtesen on 2012-04-15
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Low
Unassigned

Bug Description

Everything was going fine and installation was near the end, all of a sudden it said it crashed and I can do a bug report and here I am...

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.4
ProcVersionSignature: Ubuntu 3.2.0-20.33-generic 3.2.12
Uname: Linux 3.2.0-20-generic x86_64
ApportVersion: 1.95-0ubuntu1
Architecture: amd64
CasperVersion: 1.312
Date: Sun Apr 15 20:05:32 2012
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Evren Yurtesen (eyurtese-g) wrote :

Exception during installation:
Apr 15 17:04:40 ubuntu plugininstall.py: Traceback (most recent call last):
Apr 15 17:04:40 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1720, in <module>
Apr 15 17:04:40 ubuntu plugininstall.py: install.run()
Apr 15 17:04:40 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Apr 15 17:04:40 ubuntu plugininstall.py: func(self)
Apr 15 17:04:40 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 163, in run
Apr 15 17:04:40 ubuntu plugininstall.py: self.configure_apt()
Apr 15 17:04:40 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 622, in configure_apt
Apr 15 17:04:40 ubuntu plugininstall.py: raise install_misc.InstallStepError("AptSetup failed with code %d" % ret)
Apr 15 17:04:40 ubuntu plugininstall.py: InstallStepError: AptSetup failed with code 127
Apr 15 17:04:40 ubuntu plugininstall.py:

tags: added: ubiquity-2.10.4
tags: added: installer-crash
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with the disk to which you are trying to install Ubuntu. I'd recommend performing a back up of your existing operating system and then investigating the situation. Measures you might take include checking cable connections for your disks and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

Changed in ubiquity (Ubuntu):
status: New → Invalid
importance: Undecided → Low
tags: added: hardware-error
Evren Yurtesen (eyurtese-g) wrote :

Hello,

The target media in question was a 16GB Transcend Ultra-Speed USB stick. Now the stick was working fine under normal use in windows. Although I am using it on a brand new AMD Fusion laptop HP Pavilion dm1-4100.

I could install Ubuntu when I tried again. However it crashed at some point, it couldnt find any commands (I was in ssh) and I couldnt shut it down either. So I guess it is possible that it lost the stick again.

So, the question is, how can I test the stick in windows to find out that this is not related to stick itself but perhaps something Ubuntu does (perhaps a bad driver?) is causing this problem?

Is there a practical way that you can suggest with which I can test the stick under Ubuntu?

I am fairly sure that the stick is performing alright, I never had a similar issue with this stick earlier.

Thanks,
Evren

Changed in ubiquity (Ubuntu):
status: Invalid → New
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