the installer crashed

Bug #95300 reported by Daniel Błażewicz on 2007-03-24
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

when I was installing Ubuntu 6.10 (64-bit) on the hard disc an installer crashed after several minutes of copying files onto the disc (it was at 79% in progress).

i have:
sempron 64 3200+ am2
abit kn9
2x512MB ddr2 667 mhz goodram (tested with memtest)
250gb sata2 western digital
dvd-rw sata and ide (system was booted from dvd ide; from dvd sata installation crashed before loading X server)
gf 7300gt 128mb ddr3

text from installer:

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 335, in run
    self.configure_user()
  File "/usr/share/ubiquity/install.py", line 897, in configure_user
    raise InstallStepError("UserSetupApply failed with code %d" % ret)
InstallStepError: UserSetupApply failed with code 1

Daniel Błażewicz (klajok) wrote :
Daniel Błażewicz (klajok) wrote :
description: updated
description: updated
Paul Abrahams (abrahams) wrote :

I also got this error, but at the beginning of the installation process. Since nothing had been installed I had no way of attaching any files. The only thing I noticed that might be helpful was the message "out of disk space" at the end of the trace, despite the fact that my root partition had 8GB.

I now have no way to continue the installation, which is quite frustrating.

Daniel Błażewicz (klajok) wrote :

I changed memory from GoodRAM to Kingston (the same capacity) and a problem dissapeared.

Chris Coulson (chrisccoulson) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an iussue for you? The 18-month support period for Edge Eft 6.10 has reached it's end of life, so could you please try with latest Ubuntu release? Thanks in advance.

Changed in ubiquity:
status: New → Incomplete
assignee: nobody → chrisccoulson
Paul Abrahams (abrahams) wrote :

I'm now running Hardy Heron (8.04), and it didn't show up for that. So I'd say not to worry about it now. Thanks for asking.

Chris Coulson (chrisccoulson) wrote :

This bug report is being closed due to your last comment regarding this not being a problem in the latest release. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

Changed in ubiquity:
assignee: chrisccoulson → nobody
status: Incomplete → Invalid
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