[Latitude E5520m] Installer crashes

Bug #825297 reported by Marc Legris
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
High
Ara Pulido

Bug Description

Installing the alpha 3 image is not possible due on this system due to a ubiquity crash.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-7-generic 3.0.0-7.9
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 6167 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6afc000 irq 49'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:111d76e7,102804ec,00100102 HDA:14f12c06,14f1000f,00100000 HDA:80862802,80860101,00100000'
   Controls : 19
   Simple ctrls : 11
CasperVersion: 1.275
Date: Fri Aug 12 11:44:38 2011
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110803.1)
MachineType: Dell Inc. Latitude E5520m
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: url=http://blackberry.canonical.com/cgi-bin/preseed.cgi boot=casper initrd=initrd.lz netboot=nfs nfsroot=10.193.37.1:/srv/blackberry.canonical.com/www/rsync.cdimage.hostname.com/cdimage/releases/oneiric/alpha-3/oneiric-desktop-i386 log_host=10.193.37.1 log_port=5429 automatic-ubiquity BOOT_IMAGE=vmlinuz BOOTIF=01-b8-ac-6f-c5-89-ad
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-7-generic N/A
 linux-backports-modules-3.0.0-7-generic N/A
 linux-firmware 1.56
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X10
dmi.board.name: K5E3C1
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX10:bd01/26/2011:svnDellInc.:pnLatitudeE5520m:pvr:rvnDellInc.:rnK5E3C1:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E5520m
dmi.sys.vendor: Dell Inc.

Revision history for this message
Marc Legris (maaarc-deactivatedaccount-deactivatedaccount-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :
Revision history for this message
Ara Pulido (ara) wrote :

Marc, can you try running from a terminal on the live cd `ubiquity -d` and when it crashes run apport-collect 825297, please?

Thanks!

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Ara Pulido (ara)
Changed in ubiquity (Ubuntu):
importance: Undecided → High
assignee: nobody → Ara Pulido (apulido)
Revision history for this message
Kent Baxley (kentb) wrote :

I tested the latest i386 build of 11.10 (8-16-2011) today on my 5520m sample in the Dell Austin lab and cannot reproduce any ubiquity crashes. This machine has the same hardware as the one that's posted in this bug report.
Hope this helps.

Revision history for this message
Marc Legris (maaarc-deactivatedaccount-deactivatedaccount-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

Confirmed, using an updated image no longer results in a ubiquity crash

Changed in ubiquity (Ubuntu):
status: Incomplete → Fix Released
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