installer crash

Bug #789746 reported by jrr on 2011-05-29
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

Installing from 32-bit 11.04 iso burned to disc. Installer crash told me to file a bug. It appears to be in the "checking for packages to remove..." stage. I have a little atom board with a pciE raid card (rr2340), but I'm installing to a disk on one of the motherboard's sata headers. Requested logs attached, but I'll hang on to all of /var/log in case there's anything else useful in there (just ask).

jrr (johnruble) wrote :
tags: added: ubiquity-2.6.10
tags: added: natty

Exception during installation:
May 29 03:16:52 ubuntu plugininstall.py: Traceback (most recent call last):
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1547, in <module>
May 29 03:16:52 ubuntu plugininstall.py: install.run()
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 56, in wrapper
May 29 03:16:52 ubuntu plugininstall.py: func(self)
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 208, in run
May 29 03:16:52 ubuntu plugininstall.py: self.remove_extras()
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1303, in remove_extras
May 29 03:16:52 ubuntu plugininstall.py: self.do_remove(regular)
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 923, in do_remove
May 29 03:16:52 ubuntu plugininstall.py: if not cache.commit(fetchprogress, installprogress):
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/lib/python2.7/dist-packages/apt/deprecation.py", line 98, in deprecated_function
May 29 03:16:52 ubuntu plugininstall.py: return func(*args, **kwds)
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 433, in commit
May 29 03:16:52 ubuntu plugininstall.py: res = self._fetch_archives(fetcher, pm)
May 29 03:16:52 ubuntu plugininstall.py: File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 279, in _fetch_archives
May 29 03:16:52 ubuntu plugininstall.py: raise LockFailedException("Failed to lock %s" % lockfile)
May 29 03:16:52 ubuntu plugininstall.py: LockFailedException: Failed to lock /target/var/cache/apt/archives/lock
May 29 03:16:52 ubuntu plugininstall.py:

tags: added: installer-crash
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD) or with your hardware. Please retry your installation with new media and if it still fails I'd recommend testing your CD drive with other media. In the event that is is not in fact an error with your installation media or hardware please set the bug's status back to New. Thanks and good luck!

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: media-error
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 743359, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Changed in ubiquity (Ubuntu):
status: Incomplete → Confirmed
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