Feisty crashes on install

[tjk]

No problems running Feisty from the live CD, but when I attempt and install, it crashes.

I have verified the CD, have no problems installing other Ubuntu distribs today. After I click install icon I get nothing but a screen with upper half diag lines (blue/wht/grey) and lower half solid pink. Ctrl+Alt+Bksp works to restart the live CD.

This is my first time reporting an error, so if there is a log, or some other info that I can provide --- let me know (as this is probably not enough to diagnose the problem).

[Roel Huybrechts (rulus)]

Hi, thanks for your bug report. I changed the package name to 'ubiquity', which is the name of the installer program.

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug. Some additional information that you could provide to help troubleshoot this issue are the following:

1) What Feisty install CD are you using? For example Kubuntu or Ubunutu and i386 or amd64?
2) What type of hardware do you have?
3) Please attach /var/log/syslog from the live system.

You can also read more about debugging ubiquity, the Ubuntu installer, here:

https://wiki.ubuntu.com/DebuggingUbiquity

Thanks,

Brian

[Henrik Nilsen Omma (henrik)]

There is also a page containing detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs

[Anita (a-lewis)]

I got this same odd video thing right after the keyboard layout. I hit Enter for the default selections. When I got the video mess, I went to Alt Ctrl F1 and then back to the GUI. I now had the next part of the install showing. I went back to the keyboard section and forward again and got a repeat of the pink and gray screen. I then went back to the 1st console and back and all was fine.

It only happened after the keyboard selection section and it was repeatable.

Much later down the road, I ended up with another crash at about 91% loading a module, but that is for another report I think.

[David Tansey (djtansey)]

I had the same pink/lines problem. It was right after clicking next on the step 4 screen -- selecting keyboard layout. This is the error I got in the terminal (where I ran ubiquity)

Jan 16 11:05:58 ubiquity: Starting up '['log-output', '-t', 'ubiquity', '--pass-stdout', '/usr/lib/ubiquity/user-setup/user-setup-ask', '/target']' for ubiquity.components.usersetup.UserSetup
Jan 16 11:05:58 ubiquity: Watching for question patterns ^passwd/user-fullname$, ^passwd/username$, ^passwd/user-password$, ^passwd/user-password-again$, ERROR

Pressing ctrl-alt-F1/F7 brought me back. It then crashed upon attempting to go to stage 6, partitioning. https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/79484

Just wanted to confirm that i had this problem as well. Just fyi:

Selected the default install option (not low graphics.)
Using the herd2 x86 ISO

dont' know anything about this particular machine's graphics card. I have attached syslog.

[Brian Murray (brian-murray)]

Herd 3 was released last week and I am wondering if you still have the same issue with it.

[Anita (a-lewis)]

I do not get the pink lines with Herd3. The install does not complete, but the crash is now happening much later than where it was. I now get to 91% of the install with a hang at loading aec62xx for IDE chipset. So, I suppose this is a new bug. Should I check for it to see if it has been reported elsewhere?

Thanks,
Anita

[Henrik Nilsen Omma (henrik)]

Hi Anita,

If it's still happening, yes please (search and/or) report it as a new bug. The original issue in this report is a duplicate of bug 76976, and is bow fixed.

[Anita (a-lewis)]

Ok, I did find a similar report for the bug unrelated to this one.

https://launchpad.net/ubuntu/+source/ubiquity/+bug/83138

Thanks,
Anita

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]