installer crashed

Bug #75623 reported by loland
2
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 132, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 295, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 787, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 1146, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 582, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1286, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 333, in run
    self.install_language_packs()
  File "/usr/share/ubiquity/install.py", line 747, in install_language_packs
    self.mark_install(cache, lp)
  File "/usr/share/ubiquity/install.py", line 667, in mark_install
    assert cache._depcache.BrokenCount == 0
AssertionError

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hello. Thanks for filing a bug. Could you please attach /var/log/syslog and /var/log/partman to this bug, by commenting on the bug's web page? That would help us better identify the cause of the problem. Thanks.

Further information:

Since this is a Live CD based installer you have likely lost the original log files when you turned off or rebooted the machine. In that case the only way to get the log files is to reproduced the install procedure (with the crash) and upload the files directly from the Live CD. Please let us know if you are able to do that at this stage.

To upload the files you need to run firefox from the Live CD session where the installer crashed, visit this bug page and click on 'Add a comment/attachment' at the bottom of the page. Click Browse and navigate to the requested files in /var/log.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Colin Watson (cjwatson) wrote :

Thanks for your report. This is also bug 61912.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.