Natty Narwhal 11.04 install crash

[Dwayne Voelker]

Binary package hint: ubiquity

Seems to be relating to the Nvidia card (GeForce 6800 GS) i saw an error at the end there, something like: "could not find nvidia-plugin"

[Dwayne Voelker (iamzam)]

here is lspci

ubuntu@ubuntu:~$ lspci
00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
00:01.0 PCI bridge: Intel Corporation 82865G/PE/P PCI to AGP Controller (rev 02)
00:06.0 System peripheral: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
01:00.0 VGA compatible controller: nVidia Corporation NV43 [GeForce 6800 GS] (rev a2)
02:02.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8185 IEEE 802.11a/b/g Wireless LAN Controller (rev 20)
02:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)

[Dwayne Voelker (iamzam)]

i actually just looked in the /var/log/syslog and the warnings just before the crash were:

Mar 28 20:25:45 ubuntu ubiquity: WARNING:root:Could not open DriverDB cache /var/cache/jockey/driverdb-OpenPrintingDriverDB.cache: [Errno 2] No such file or directory: '/var/cache/jockey/driverdb-OpenPrintingDriverDB.cache'
Mar 28 20:25:45 ubuntu ubiquity: WARNING:root:modinfo for module wl failed: ERROR: modinfo: could not find module wl
Mar 28 20:25:45 ubuntu ubiquity:
Mar 28 20:25:45 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_96 failed: ERROR: modinfo: could not find module nvidia_96
Mar 28 20:25:45 ubuntu ubiquity:
Mar 28 20:25:45 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current
Mar 28 20:25:45 ubuntu ubiquity:
Mar 28 20:25:45 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_173 failed: ERROR: modinfo: could not find module nvidia_173
Mar 28 20:25:45 ubuntu ubiquity:
Mar 28 20:25:46 ubuntu ubiquity: WARNING:root:modinfo for module vmxnet failed: ERROR: modinfo: could not find module vmxnet
Mar 28 20:25:46 ubuntu ubiquity:
Mar 28 20:25:46 ubuntu ubiquity: WARNING:root:modinfo for module fglrx failed: ERROR: modinfo: could not find module fglrx
Mar 28 20:25:46 ubuntu ubiquity:
Mar 28 20:25:46 ubuntu ubiquity: WARNING:root:modinfo for module ath_pci failed: ERROR: modinfo: could not find module ath_pci
Mar 28 20:25:46 ubuntu ubiquity:
Mar 28 20:25:47 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_173 failed: ERROR: modinfo: could not find module nvidia_173
Mar 28 20:25:47 ubuntu ubiquity:
Mar 28 20:25:47 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_96 failed: ERROR: modinfo: could not find module nvidia_96
Mar 28 20:25:47 ubuntu ubiquity:
Mar 28 20:25:47 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current

[Hansen (moteprime)]

Hi.
I have the same error in all the Natty dailys i have tried the latest dated 28. march.
I have reported a bug https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/728296
But at the time the was no updated nvidia drivers ready for Natty so i marked it invalid.
There is another user that have the same error that has subscribed the my bug report.
also i found these:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/730118
https://bugs.launchpad.net/ubuntu/+source/jockey/+bug/739096

[Colin Watson (cjwatson)]

Thanks for your report. This is also bug 739632, recently fixed.

[robindegen (robindegen)]

This bug is not fixed. I have this exact problem with the release from today on my 64 bit machine. It just won't install. It completely hangs on this. I also dont see how this is related/a duplicate of bug 739632, as it is nothing like the problem described by Dwayne Voelker.

The last line i see in the setup is
Mar 28 20:25:47 ubuntu ubiquity: WARNING:root:modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current

and then it just dies. I waited for over an hour.

[Dwayne Voelker (iamzam)]

indeed...

That bug, 739632 mentions nothing about nvidia, and I am pretty sure
this has something to do with nvidia.

I was able to get the April 25 livecd to install, but rebooting after
install just shows the splash screen and then it sits there forever.
If i remove "quiet" and "splash" from the grub kernel line i see it
will get to "loading fallback graphics... [fail] and then a few lines
later it will stop and sit there, probably when the display manager
should have started...

I was able to mount the drive from within windows and i can attach the
/var/log/installer/syslog file, i notice these lines from it, it seems
to be asking it I want to load the kernel module but perhaps there is
no way to say yes since it is not interactive? just guessing:

Apr 25 21:16:04 ubuntu ubiquity: Processing triggers for python-support ...
Apr 25 21:16:05 ubuntu kernel: [ 1055.686357] nvidia: module license
'NVIDIA' taints kernel.
Apr 25 21:16:05 ubuntu kernel: [ 1055.686365] Disabling lock debugging
due to kernel taint
Apr 25 21:16:06 ubuntu kernel: [ 1056.369791] NVRM: The NVIDIA probe
routine was not called for 1 device(s).
Apr 25 21:16:06 ubuntu kernel: [ 1056.369800] NVRM: This can occur
when a driver such as nouveau, rivafb,
Apr 25 21:16:06 ubuntu kernel: [ 1056.369804] NVRM: nvidiafb, or
rivatv was loaded and obtained ownership of
Apr 25 21:16:06 ubuntu kernel: [ 1056.369807] NVRM: the NVIDIA device(s).
Apr 25 21:16:06 ubuntu kernel: [ 1056.369812] NVRM: Try unloading the
conflicting kernel module (and/or
Apr 25 21:16:06 ubuntu kernel: [ 1056.369816] NVRM: reconfigure your
kernel without the conflicting
Apr 25 21:16:06 ubuntu kernel: [ 1056.369818] NVRM: driver(s)), then
try loading the NVIDIA kernel module
Apr 25 21:16:06 ubuntu kernel: [ 1056.369821] NVRM: again.
Apr 25 21:16:06 ubuntu kernel: [ 1056.369826] NVRM: No NVIDIA graphics
adapter probed!
Apr 25 21:16:06 ubuntu ubiquity: FATAL: Error inserting nvidia_173
(/lib/modules/2.6.38-8-generic/updates/dkms/nvidia-173.ko): No such
device
Apr 25 21:16:07 ubuntu ubiquity: Processing triggers for python-gmenu ...
Apr 25 21:16:07 ubuntu ubiquity: Rebuilding
/usr/share/applications/desktop.C.cache...
Apr 25 21:16:07 ubuntu ubiquity: Processing triggers for bamfdaemon ...
Apr 25 21:16:07 ubuntu ubiquity: Rebuilding
/usr/share/applications/bamf.index...
Apr 25 21:16:07 ubuntu ubiquity: Processing triggers for python-support ...
Apr 25 21:16:09 ubuntu ubiquity: Enable driver?
Apr 25 21:16:09 ubuntu ubiquity: NVIDIA accelerated graphics driver
Apr 25 21:16:09 ubuntu ubiquity: 3D-accelerated proprietary graphics
driver for NVIDIA cards. Required if you want to run Unity.
Apr 25 21:16:09 ubuntu ubiquity:
Apr 25 21:16:09 ubuntu ubiquity: This driver is required to fully
utilise the 3D potential of NVIDIA graphics cards, as well as provide
2D acceleration of newer cards.
Apr 25 21:16:09 ubuntu ubiquity:
Apr 25 21:16:09 ubuntu ubiquity: You need to install this driver if
you wish to use the Unity desktop, enable desktop effects, or run
software that requires 3D acceleration, such as some games.
Apr 25 21:16:09 ubuntu ubiquity: Please enter 'y' or 'n' and press Enter
Apr 25 21:16:09 ubuntu plugininstall.py: lo...

[Dwayne Voelker (iamzam)]

ok i tried the released 11.04 today and this is what i found:

pretty much the same as last week, but I have more info this time:

to reproduce, i:

1. booted with the 11.04 release cd and selected install (vs. boot into live cd mode). I did not change any command line entries, i.e. remove "quiet splash" or add noapic, etc.

2. selected install alongside windows 7

3. selected the option to install the third-party codecs, etc. but did not select the check-box to download updates(i thought that this may have been a problem in pre-release, in that it was failing to update the nvidia driver which also somehow disables the driver included on the cd).

4. after the install finishes, click reboot.

5. on reboot the splash screen displays for a very short time doesn't seem to animate at all, and then everything seems to freeze(if i hit caps lock or num lock no lights appear)

6. reboot again by holding the power button in. At the grub screen select 'e' to edit the selected boot entry. remove "quiet" and "splash" from the kernel line and select ctrl-x to boot

7. the log messages come up and i notice a few things there. (i will attach a picture that I took of it):

init: ureadahead-other main process (626) terminated with status 4
init: udev-fallback-graphics main process (675) terminated with status 1

... later on ...

starting automatic crash report generation [fail]

8. a few lines later the machine becomes unresponsive

Once i boot back into windows, i can mount the ext drives and i got the install, etc. logs from them which i will also post.