Edgy installer crashed while "creating user"

Bug #73715 reported by Malic
10
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 338, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 828, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 599, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 335, in run
    self.configure_user()
  File "/usr/share/ubiquity/install.py", line 897, in configure_user
    raise InstallStepError("UserSetupApply failed with code %d" % ret)
InstallStepError: UserSetupApply failed with code 139

Revision history for this message
Malic (darkmalic) wrote :
Revision history for this message
Malic (darkmalic) wrote :
Revision history for this message
Jouni Mettala (jouni-mettala) wrote :

From Syslog:
Nov 29 17:36:33 ubuntu ubiquity: swapon: /dev/hdc5: Device or resource busy

Nov 29 17:42:18 ubuntu ubiquity: Segmentation fault

Nov 29 17:42:19 ubuntu localechooser: Segmentation fault
and lot of other localechooser errors.

Something is really wrong either hardware or ubiquity.

Revision history for this message
Malic (darkmalic) wrote :

I tried it on two different hard drives, same result. Many, many install attempts with a variety of information given (in case it was user input somewhere.) I can't see what else I can change or test..

Revision history for this message
Colin Watson (cjwatson) wrote :

The installer is failing to read some of its own code and essential data files from the CD. There's very little it can do better when that happens; it's entirely possible that the thing it fails to read might be error-handling code!

This type of error is often due to a faulty CD/DVD disk or drive. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers). Since hardware problems are predominantly the cause of this kind of problem, I'm going to close this bug for now. However, if you are unable to resolve it by hardware means, there's an outside chance that it may be a bug in our driver for your CD drive. If you suspect that after investigation on your end, please reopen this bug and reassign it to the 'linux' package.

Changed in ubiquity:
status: New → Invalid
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