Ubuntu

The installer should provide an indication that Windows cannot be resized because it has errors

Reported by Efren D. Montales Jr. on 2011-03-03
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Medium
Unassigned
Declined for Oneiric by Brian Murray
Natty
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

i'm trying to install Natty alpha3 with side by side installation but i got
only two choices on Allocated drive space:

-Replace Microsoft Windows XP professional with Ubuntu
-Manual Configuration (advance)

it should have this choice: install Ubuntu 11.04 alongside

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity 2.5.22 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic i686
Architecture: i386
Date: Thu Mar 3 03:37:18 2011
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
---
Architecture: i386
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
LiveMediaBuild_: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
Package: ubiquity 2.5.22 [modified: lib/partman/automatically_partition/question]
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
ProcVersionSignature_: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Tags: natty natty
Uname: Linux 2.6.38-5-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

description: updated
Changed in ubiquity (Ubuntu Natty):
importance: Undecided → Medium
assignee: nobody → Canonical Foundations Team (canonical-foundations)
Evan Dandrea (ev) wrote :

Can you please run the installer in debug mode up until the partitioning page, then run `sudo apport-collect 728205`? You can put the installer in debug mode by pressing "Try Ubuntu" at the first screen, then opening a terminal window and typing `ubiquity -d`.

Also, please attach the output of `sudo os-prober`

Thanks!

Changed in ubiquity (Ubuntu Natty):
assignee: Canonical Foundations Team (canonical-foundations) → Evan Dandrea (ev)
importance: Medium → Undecided
status: New → Incomplete
Colin Watson (cjwatson) wrote :

Mar 3 03:32:58 ubuntu ntfsresize: ntfsresize v2.0.0 (libntfs 10:0:0)
Mar 3 03:32:58 ubuntu ntfsresize: Device name : /dev/sda1
Mar 3 03:32:58 ubuntu ntfsresize: NTFS volume version: 3.1
Mar 3 03:32:58 ubuntu ntfsresize: Cluster size : 4096 bytes
Mar 3 03:32:58 ubuntu ntfsresize: Current volume size: 15019328000 bytes (15020 MB)
Mar 3 03:32:58 ubuntu ntfsresize: Current device size: 15019329024 bytes (15020 MB)
Mar 3 03:32:58 ubuntu ntfsresize: Checking filesystem consistency ...
Mar 3 03:32:58 ubuntu ntfsresize: ERROR: Filesystem check failed!
Mar 3 03:32:58 ubuntu ntfsresize: ERROR: 1 clusters are referenced multiply times.
Mar 3 03:32:58 ubuntu ntfsresize: NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE!
Mar 3 03:32:58 ubuntu ntfsresize: The usage of the /f parameter is very IMPORTANT! No modification was
Mar 3 03:32:58 ubuntu ntfsresize: and will be made to NTFS by this software until it gets repaired.
Mar 3 03:32:58 ubuntu partman: Error running 'ntfsresize --info'

I'm afraid we can't offer side-by-side partitioning when the Windows partition needs repairing, as this log indicates it does.

However, there should be some kind of visual indication of this, rather than requiring log file inspection.

apport information

tags: added: apport-collected
description: updated

apport information

apport information

apport information

apport information

apport information

here is the result of 'sudo os-prober'

/dev/sda1:Microsoft Windows XP Professional:Windows:chain

Evan Dandrea (ev) on 2011-03-03
summary: - Ubiquity: there is no install "alongside other operating system"
+ The installer should provide an indication that Windows cannot be
+ resized because it has errors
Changed in ubiquity (Ubuntu Natty):
status: Incomplete → New
Matthew Paul Thomas (mpt) wrote :

Evan and I just discussed this and we've updated the specification:
------------
If you choose an option (and, if there are multiple disks, a disk) that would involve specifying a new size for a Windows partition, but that Windows partition is not resizable because of errors, then instead of the resizing chart the installer should show this text:

    Windows needs fixing first

    The Windows installation on this disk contains errors. It cannot be resized,
     to make room for Ubuntu, until these errors are fixed.

    If you continue, the computer will restart into the Windows disk checker to fix the errors.

    Once it has finished, restart into Ubuntu and start the installation again.

In this case, the usual "Continue" button should instead say "Restart Into Disk Checker".
------------

Changed in ubiquity (Ubuntu Natty):
status: New → Triaged
Evan Dandrea (ev) wrote :

Moving to Oneiric, given the UI changes needed to make this happen.

Evan Dandrea (ev) wrote :

Moving to O.

Changed in ubiquity (Ubuntu Natty):
status: Triaged → Won't Fix
Changed in ubiquity (Ubuntu):
milestone: none → ubuntu-11.10
tags: added: ubiquity-2.5.22
Changed in ubiquity (Ubuntu):
milestone: ubuntu-11.10 → later
importance: Undecided → Medium
Evan Dandrea (ev) on 2012-03-15
Changed in ubiquity (Ubuntu Natty):
assignee: Evan Dandrea (ev) → nobody
Changed in ubiquity (Ubuntu):
assignee: Evan Dandrea (ev) → nobody
dino99 (9d9) wrote :

natty have reached EOL now

Changed in ubiquity (Ubuntu):
status: Triaged → Invalid
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