Natty A2 Install stuck in endless loop

[jerrylamos]

Binary package hint: ubiquity

CD Build today, 2/23, install started and got stuck on "Preparing to install Ubuntu". Note there are two hard drives and one usb hard drive.

Jerry

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity 2.5.16 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 2.6.38-4.31-generic 2.6.38-rc5
Uname: Linux 2.6.38-4-generic i686
Architecture: i386
Date: Wed Feb 23 22:34:06 2011
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110223)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity

[jerrylamos (jerrylamos)]

Maverick 10.10 CD Live installed fine. Note that the Natty install appeared to go busy forever where it is determining the partition structure. The Natty was on a USB stick.

Jerry

[steverweber (steve-r-weber)]

I to am trying to install the live cd 64bit build 2/24 and get stuck on the determining the partition... I waited 5min then thought it was never going to finish... /i'll give it another try/

I'm installing from an USB stick.

Off topic, I then tried the Kubuntu alt cd todays build 2/24 . The text based installer got stuck could not locate the CDROM... well yap i'm installing from USB... I guess I will download a 3rd ISO today.

[steverweber (steve-r-weber)]

kubuntu natty-desktop-amd64.iso 24-Feb-2011

unetboot and also use the usbcreator to load latest build onto 2 usb sticks

during install I'm always getting a freeze when going from Prepare -> to Disk Setup
I tried two different computer systems and 2 different usbsticks. So im out of ideas..

top shows ubiquity using about 2% of my cpu so it seems some thread is likely running but never finishing causing it to block.
i then ubiquity -b... checked logs... I then thought I would try and run this partman

sudo partman... the loading bar never finished and echo an error
tman/init.d/03kernelmodles_basicfilesystems: 80 udpkg not found.. well i give up for now, be nice to see this working

[Shiba (shiba89)]

Same problem here, installing through GRUB. 64bit live, 23/02/2011

[vmc (vmclark)]

I get the mouse "wheel" spinning right after I select Forward on the "Preparing to install Ubuntu" section. See the attached screenshot. I have one SATA hard drive.

[3Dman (3dman)]

Happens here also, installing from USB.
any workaround would be appreciated.

[jerrylamos (jerrylamos)]

Still getting endless hang on 26 Feb 2011 07:21:48 Daily Build

Happens where install is trying to determine the partition structure

Occurs with or without USB hard drive plugged in

Occurs with both "Try Ubuntu, selecting install"
and with "Install Ubuntu" without trying it first.

Using USB stick because image is over 700 MB.

Jerry

[vmc (vmclark)]

Jerry, thanks for creating this bug report. There is a topic on the forum on this :
http://ubuntuforums.org/showthread.php?t=1692326

Apparently no one uses daily-live ISO's to install for some reason. Not much reply's to ubiquity hanging up.

I also tried todays [20110226] with the same results.

[jerrylamos (jerrylamos)]

From the Natty forum:

VMC posts:

I think this is the culprit here that's causing all our troubles. Prior to this change ubiquity worked. From natty changes:

Code:

ubiquity (2.5.18) natty; urgency=low

  * Automatic update of included source packages: partman-auto
    93ubuntu6.

Date: Thu, 24 Feb 2011 17:54:41 -0600

VMC also posts: Also from natty changes, I don't see any activity for ubiquity.

Any way to back this change off to what it was before 24 Feb?

Thanks, Jerry

[Terry Jones (terryjones28056)]

Live CD 64 bit 2-23 and 2-25 also hanging on "Preparing to Install".
Trying to do an install from DVD or CD to USB. Waiting 30 minutes
with no results. Also sometimes getting a message asking to unmount
USB and hanging on either yes or no.

[danboy (dan-nawaragroup)]

Same thing here. Macbook Pro 6.2, using the natty-desktop-amd64+mac.iso image.

[vmc (vmclark)]

Todays daily-live ISO , dated, 20110227 , it was a huge update from yesterday, 47% updated, but same result, hung on "Preparing to Install...

[burli (mb-embedit)]

I can't install Natty since the last weeks because of this bug. It doesn't matter if I use Ubuntu Live, Ubunt Alternate or Xubuntu and it doesn't matter, which PC I use.

If I try to install from the Live CD (just in install mode) the installer hangs a while when he should load the partitioner. After a few minutes the installer crashes and Ubuntu boot's into live mode. If I try to install in live mode the installer hangs endless if he try's to load the partitioner.

[John Doe (jodo-deactivatedaccount)]

The Desktopversion from the 25th was the last that worked for me. Alternate is still fine.

[vmc (vmclark)]

What surprises me is no developer has commented and we still have this issue as of todays, 20110228 , daily-live ISO build.
There fixing or upgrading many other issues, but unless we can install, what's the use?!

Ubiquity just hangs, and there is nothing is the log files or home folder to indicate anything wrong.

[Christian Niemeyer (christian-niemeyer)]

In the debug terminal during the non-graphical installer it tries to mount my other (normal) ext4 partitions and it hangs when it's loading the partitioner, saying "ext4 filesystem with unsupported features". Waiting over an hour. Nothing happened.

[fred schneider (pa4tim)]

Here the same, always hanging up while installing from usbStick. The terminal showed that it was waiting for the CD-rom. After I killed that. Ubuntu was able to boot. i then used apt-get to upgrade the system. A day later it booted up without Unity. Only the background picture and telling it was missing compiz. I opened a terminal and apt-get install unity and compiz brought it , after downloading a few hunderd MB back to live.

I am afraid I miss programs or librarys because the ubs install went wrong. I tried 3 stick and two pc's.
By the way, making the 11.04 iso usb sticks also ended in a hanging application (from 10.10) so i thought it was only my problem but now it looks like I am not the only one

[Nardus Geldenhuys (nardusgel)]

Hi

Latest nightly... 28 Feb 2011

My debug:
WARNING: modinfo for module wl failed: ERROR: modinfo: could not find module wl

WARNING: modinfo for module fglrx failed: ERROR: modinfo: could not find module fglrx

WARNING: modinfo for module ath_pci failed: ERROR: modinfo: could not find module ath_pci

WARNING: modinfo for module nvidia_96 failed: ERROR: modinfo: could not find module nvidia_96

WARNING: modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current

WARNING: modinfo for module nvidia_173 failed: ERROR: modinfo: could not find module nvidia_173

WARNING: modinfo for module vmxnet failed: ERROR: modinfo: could not find module vmxnet

WARNING: modinfo for module nvidia_173 failed: ERROR: modinfo: could not find module nvidia_173

WARNING: modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current

Then it just waits...

Nar

[vmc (vmclark)]

OK, its now fixed. You need to download the latest ISO, from today, 20110228, timed at 11:04PM.

There was an update to the earlier ISO timed at 7.25AM.

This also fixes a scrambled display I been having.

[jerrylamos (jerrylamos)]

Yes, mark the bug as fixed. The second iso from today had ubiquity 2.5.19 which worked.

From the USB stick, the Unity 3D "Applications" hung up. Wouldn't work at all. I started a terminal and from command line issued "synaptic" then did a search on ubiquity and verified the 2.5.19 level.

Thanks much, all.

[Christopher Patrick (cpatrick08)]

still does not work with kubuntu daily-live 20110301

[Shiba (shiba89)]

Fixed for me in Natty 64bit 20110228.1

[Niels Egberts (nielsegberts)]

Still hangs for me with 1 March daily build.

[Christopher Patrick (cpatrick08)]

the kubuntu one works with the march 2 daily build

[Hansen (moteprime)]

Also have this problem with 5. march image. natty desktop i386

[QPrime (mwells)]

Without delving into this issue very deeply at all, I can say that it appears to be consistently reproducible on my test box (real hardware) if these are any pre-existing partitions on the target drive. When I make use of an unpartitoned drive (with or without an existing MBR + empty partition table) Natty Alpha3 will install fine. However any pre-existing partitions on the target drive will hang the partitioner. I primarily use the alternate iso, however I seem to get similar results on the desktop iso as well.

[Hansen (moteprime)]

I am trying to install on a drive with several partitions and installing Natty on a partition in a extended partition.

[Niels Egberts (nielsegberts)]

>I am trying to install on a drive with several partitions and installing Natty on a partition in a extended partition.

Same, I have like 8+ partitions and want to install on an extended partition.

[Evan (ev)]

If you are experiencing this bug with the absolute latest daily-live CD, please do the following:
 - Boot the CD and press "Try Ubuntu".
 - Edit /lib/partman/lib/base.sh and put "set -x" on the second line.
 - Open a terminal and run "ubiquity -d".
 - Proceed through the installer until it hangs, at which point run "apport-collect 723990"
 - Also attach the output of "ps auxf" to this bug report once the installer is hanging.

Thanks!

[Hansen (moteprime)]

Architecture: i386
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110305)
Package: ubiquity 2.5.22 [modified: lib/partman/automatically_partition/question lib/partman/lib/base.sh]
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Tags: natty running-unity
Uname: Linux 2.6.38-5-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Hansen (moteprime)]

apport information

[Hansen (moteprime)]

apport information

[Hansen (moteprime)]

apport information

[Hansen (moteprime)]

apport information

[Hansen (moteprime)]

apport information

[Hansen (moteprime)]

ubuntu@ubuntu:/$ ps auxf
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 2 0.0 0.0 0 0 ? S 07:44 0:00 [kthreadd]
root 3 0.0 0.0 0 0 ? S 07:44 0:00 \_ [ksoftirqd]
root 6 0.0 0.0 0 0 ? S 07:44 0:00 \_ [migration]
root 7 0.0 0.0 0 0 ? S 07:44 0:00 \_ [migration]
root 9 0.0 0.0 0 0 ? S 07:44 0:00 \_ [ksoftirqd]
root 11 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [cpuset]
root 12 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [khelper]
root 13 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [netns]
root 15 0.0 0.0 0 0 ? S 07:44 0:00 \_ [sync_supe]
root 16 0.0 0.0 0 0 ? S 07:44 0:00 \_ [bdi-defau]
root 17 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kintegrit]
root 18 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kblockd]
root 19 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kacpid]
root 20 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kacpi_not]
root 21 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kacpi_hot]
root 22 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [ata_sff]
root 23 0.0 0.0 0 0 ? S 07:44 0:00 \_ [khubd]
root 24 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [md]
root 26 0.0 0.0 0 0 ? S 07:44 0:00 \_ [khungtask]
root 27 0.0 0.0 0 0 ? S 07:44 0:00 \_ [kswapd0]
root 28 0.0 0.0 0 0 ? SN 07:44 0:00 \_ [ksmd]
root 29 0.0 0.0 0 0 ? S 07:44 0:00 \_ [fsnotify_]
root 30 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [aio]
root 31 0.0 0.0 0 0 ? S 07:44 0:00 \_ [ecryptfs-]
root 32 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [crypto]
root 39 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kmpathd]
root 40 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kmpath_ha]
root 41 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kondemand]
root 42 0.0 0.0 0 0 ? S< 07:44 0:00 \_ [kconserva]
root 148 0.0 0.0 0 0 ? S 07:44 0:00 \_ [scsi_eh_0]
root 149 0.0 0.0 0 0 ? S 07:44 0:00 \_ [usb-stora]
root 237 0.0 0.0 0 0 ? S 07:44 0:00 \_ [scsi_eh_1]
root 240 0.0 0.0 0 0 ? S 07:44 0:00 \_ [scsi_eh_2]
root 243 0.0 0.0 0 0 ? S 07:44 0:00 \_ [scsi_eh_3]
root 244 0.0 0.0 0 0 ? S 07:44 0:00 \_ [scsi_eh_4]
root 249 0.0 0.0 0 0 ? S 07:44 0:00 \_ [kworker/u]
root 390 0.1 0.0 0 0 ? S< 07:44 0:01 \_ [loop0]
root 544 0.1 0.0 0 0 ? S 07:44 0:01 \_ [kworker/1]
root 1393 0.0 0.0 0 0 ? S< 07:45 0:00 \_ [kpsmouse...

[Hansen (moteprime)]

Her are the requested information. I hope i got it right.
Please let me know if it isn't, and i will try again.

[Niels Egberts (nielsegberts)]

Architecture: amd64
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110307)
Package: ubiquity 2.5.22 [modified: lib/partman/automatically_partition/question lib/partman/lib/base.sh]
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Tags: natty
Uname: Linux 2.6.38-5-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

apport information

[Niels Egberts (nielsegberts)]

I've done what you described and also uploaded my ps auxf.

[Niels Egberts (nielsegberts)]

I have marked but #727917 as a duplicate. The reporter says that an unformatted (or unrecognized filesystem) triggers the bug. I have tested this myself, and indeed, after deleting an old haiku (beos filesystem, not recognized by ubuntu) the installation does continue.

[digger vermont (digver)]

Thanks Niels, I found I had a 50MB unknown partition. After deleting that the install was able to continue.

[QPrime (mwells)]

@Niels Egberts: Agreed. For me at least, the issue appears to have been multiple unformatted partitions that I keep as placeholders for a particular partitioning scheme.

[Christopher Patrick (cpatrick08)]

Architecture: amd64
DistroRelease: Ubuntu 11.04
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110307)
Package: ubiquity 2.5.22 [modified: lib/partman/automatically_partition/question lib/partman/lib/base.sh]
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Tags: natty running-unity
Uname: Linux 2.6.38-5-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Christopher Patrick (cpatrick08)]

apport information

[Christopher Patrick (cpatrick08)]

apport information

[Christopher Patrick (cpatrick08)]

apport information

[Christopher Patrick (cpatrick08)]

apport information

[Christopher Patrick (cpatrick08)]

apport information

[Christopher Patrick (cpatrick08)]

using the daily-live ubuntu from 20110307

[Christopher Patrick (cpatrick08)]

screenshot of installer hanging for 5+minutes

[Christopher Patrick (cpatrick08)]

used a unetbootin to make the usb to install it with

[Christopher Patrick (cpatrick08)]

updated ubiquity to 2.5.23 and it did still did not work

[Hansen (moteprime)]

I resized my main partition (in extended) to make room for Natty testing, and left it unformatted.
Now i have tried to format it in advance, but i have one "unknown" partition (related to some rescue feature i belive) and two unallocated (1mb and 2½mb ). The installer still hangs.

[Erik B. Andersen (azendale)]

I marked this bug as a duplicate of bug #727917, which describes the problem better. (If you still want to track the problem on this bug, I guess you could copy the description from my bug and change my bug back to being a duplicate of this bug. I figured doing either one would make people ask what I'm doing, so that I why I left this comment ;)