installer crashed: GrubInstaller failed with code 1

Bug #71627 reported by vincy07 on 2006-11-13
This bug report is a duplicate of:  Bug #68541: GrubInstaller failed. Edit Remove
8
Affects Status Importance Assigned to Milestone
grub (Ubuntu)
Undecided
Unassigned
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 385, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1163, in configure_bootloader
    raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

vincy07 (vincy07) wrote :
vincy07 (vincy07) wrote :
Duncan Lithgow (duncan-lithgow) wrote :

I'm confirming this bug as I've reproduced it three times on the one machine.

I have both an ATA (with win 2000) and an S-ATA HDD (all the rest). Three times now I've tried to install GRUB to the same partition as the rest of the install (I want to use GAG as boot manager). This problem is of course totally blocking me from installing Ubuntu (6.10) without overwriting the MBA which Windows 2000 has written.

I am aware of the many workarounds - but this is the configuration I think is best, if I can get Ubiquity/ GRUB to follow my instructions.

A quick search shows that grub _can_ install to S-ATA, so what's going on here?

Changed in ubiquity:
status: Unconfirmed → Confirmed
Duncan Lithgow (duncan-lithgow) wrote :

Is this connected with #51497 ?

Duncan Lithgow (duncan-lithgow) wrote :

vincy07, where were you trying to install grub?

Supporto OS: Microsoft® Windows® XP Home Edition + Works
Processore e Cache: Mobile AMD Turion64 MT32 1.8GHz25W 1MB L2 Cache
Tecnologia AMD PowerNow!™
BIOS: AMI 4MB Flash EPROM, PMU, Plug & Play.
Chipset: SIS 756 + SIS 964L
Memoria: 512MB
2 x SODIMM Sockets - DDR 333 DRAM Support (SODIMM) - Max 2GB
0MB integrata
Display: 15.4` WXGA (1280x800) 256K Color Max
Sezione Grafica: Nvidia Geforce 7300 256MB Turbocache (A6Km)
Modalità Display CRT: VGA 640 x 480 256/64K/16.7M colori
SVGA 800 x 600 256/64K/16.7M colori
XGA 1024 x 768 256/64K/16.7M colori
SXGA 1280 x 1024 256/64K/16.7M colori
UXGA 1600 x1200 256/64K/16.7M colori
Slot PC Card: Uno slot PCMCIA 2.1 Type II/I
Multi-Card Reader: MMC / SD
Memory Stick / MS-Pro
Hard Disk Drive: 80GB
HDD da 2.5” 9.5mm IDE Ultra DMA/100
Unità Ottiche: Masterizzatore DVD DUAL - Double Layer 8,4GB
Connettività: Scheda MiniPCI 802.11g
Antenna integrata
Scheda di rete LAN 10/100Mbps Fast Ethernet
Bluetooth
Interfacce: 4 porte USB 2.0
1 porta VGA /Mini D-sub 15-pin per monitor esterno
1 IEEE 1394 / Firewire
3 Audio jack con SPDFIF out
1 porta IrDA
1 Type II PCMCIA slot
1 RJ11 connessione per Modem
1 RJ45 connessione per Ethernet
1 porta TV-OUT
1 Parallel port 25pin
Audio: Audio integrato AC’97 compatibile SoundBlaster Pro compatibili
Altoparlante e microfono incorporati
Video Camera: 0.35/1.3 Milioni di Pixel Videocamera Integrata
Audio DJ: Audio-DJ play/pause stop forward rewind
Power Management: Gestione Alimetazione SMI, Stand-by, Suspend to Disk e
Suspend to RAM
Supporto ACPI
ASUS P4 Gear+
Batteria: 8 celle 4400 mAh
Fino a 4 ore di autonomia - durata secondo dell`uso e delle caratteristiche
(4 ore di ricarica a computer acceso)
Alimentazione: Uscita: 19V DC, 6,7A, 65W
Ingresso: 100~240V AC, 50/60Hz universale
Dispositivo di puntamento:Touchpad integrato
Dimensioni: 328 x 288 x 27-38mm
Peso: 2.85 kg
Sicurezza: Password BIOS, Pass. Power-on, Password HDD
Aggancio Kensington Lock

-----Messaggio originale-----
Da: <email address hidden> [mailto:<email address hidden>] Per conto di Duncan
Lithgow
Inviato: lunedì 13 novembre 2006 14.34
A: <email address hidden>
Oggetto: [Bug 71627] Re: installer crashed: GrubInstaller failed with code 1

vincy07, where were you trying to install grub?

--
installer crashed: GrubInstaller failed with code 1
https://launchpad.net/bugs/71627

Duncan Lithgow (duncan-lithgow) wrote :

Good to have that info, but what I meant was what partition were you trying to install too? Was it an ATA drive partition (hda etc) or and S-ATA drive partition (sda etc)?

On my laptop which is S-ATA only I got grub to install where I told it, but not on my mixed system.

vincy07 (vincy07) wrote :

Excuse for English, is Italian. I would want to make a multiboot. In mine
hardisk there is partition C: , where I have installed windows xp. In an
other partition I wanted to put ubuntu. The partition of ubuntu is
subdivided in swap and \ root respecting the minimal measures. At last
Ubuntu puts automatically grub in (hd0) and begins after the installation.
They are a beginner, like I can install GRUB where I want I, like you have
made you? Thanks for the aid

-----Messaggio originale-----
Da: <email address hidden> [mailto:<email address hidden>] Per conto di Duncan
Lithgow
Inviato: lunedì 13 novembre 2006 17.09
A: <email address hidden>
Oggetto: [Bug 71627] Re: installer crashed: GrubInstaller failed with code 1

Good to have that info, but what I meant was what partition were you
trying to install too? Was it an ATA drive partition (hda etc) or and
S-ATA drive partition (sda etc)?

On my laptop which is S-ATA only I got grub to install where I told it,
but not on my mixed system.

--
installer crashed: GrubInstaller failed with code 1
https://launchpad.net/bugs/71627

Duncan Lithgow (duncan-lithgow) wrote :

is this related to bug #67784 ?

nainehctik (kitchenni) wrote :

I also have this problem with Ubuntu 6.10. I am trying to install to /hdb with xp on the /hda. No S-ATA though.

Here is my problem:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 385, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1163, in configure_bootloader
    raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

Colin Watson (cjwatson) wrote :

Nov 12 19:19:35 ubuntu grub-installer: /dev/hda6: Not found or not a block device.

Apparently the device node doesn't exist. Huh?

Colin Watson (cjwatson) wrote :

The only thing that comes to mind is that maybe the device node doesn't exist in /target for some reason (this error message is from grub-install run inside the chroot).

Just to clarify Colin. The install works perfectly with the alternative CD using /dev/sda6 for grub

Jeff Greene (jeffgreene) wrote :

This is the error:

Nov 12 19:19:34 ubuntu grub-installer: info: Running chroot /target /sbin/grub-install --no-floppy "(hd0)"
Nov 12 19:19:34 ubuntu grub-installer: Probing devices to guess BIOS drives. This may take a long time.
Nov 12 19:19:35 ubuntu grub-installer: /dev/hda6: Not found or not a block device.
Nov 12 19:19:35 ubuntu grub-installer: error: Running 'grub-install --no-floppy "(hd0)"' failed.

For some reason it thinks hd0 is not able to install grub.

In partman, you have two drives.

1)
parted_server: OUT: 1 119296-513409023 513289728 primary fat16 /dev/mmcblk0p1

2)
parted_server: OUT: 1 32256-1998743039 1998710784 primary fat32 /dev/hda1

parted_server: OUT: 2 1998743040-17725478399 15726735360 primary ntfs /dev/hda2

parted_server: OUT: 5 17725510656-56951838719 39226328064 logical ntfs /dev/hda5

parted_server: OUT: 6 56951870976-77926302719 20974431744 logical ext2 /dev/hda6

parted_server: OUT: 7 77926334976-80023749119 2097414144 logical linux-swap /dev/hda7

Maybe it is trying to install it on the other drive it found, which could be an invalid device. I would try installing it on /dev/hda, which I believe is a valid parameter for grub. I looked online and it said that it can either have the device location (ex: /dev/hda or /dev/sda), or the grub name (ex: hd0 or hd1).

I hope that helps!

BillyGoh (billygkh) wrote :

same problem here~

https://launchpad.net/distros/ubuntu/+source/ubiquity/+bug/75004

sorry for reposting same bug again , I'm new to here & linux ...found this link told by other on another forum where i post same question asking for help.

BillyGoh (billygkh) wrote :

ps: i'm doing clean install, no multiboot & no other partitions on the HD drive. and there is only 1 HDD in the machine.

Gabriel Ruiz (anakron) wrote :

Thanks for report it!

Changed in grub:
status: New → Confirmed
Charlie Kravetz (charlie-tca) wrote :

Id2ndR: Please comment when changing bugs that have been completed/duped in the past. It makes it easier to determine why the changes were made.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers