Unbootable computer is Ubiquity crashes after grub install?

Bug #666200 reported by François Tissandier
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

I helped someone who wanted to dual boot his EeePC with Windows 7.
The netbook froze during the installation. No way to install Ubuntu, there seems to be a hardware compatibility problem.

Anyway, the reason for this failure is not the problem here.

It seems (but I'm not sure, please correct me) that grub is installed before the system is copied in the partitions ?
So as the installation failed, the computer was unusable after reboot. I guess the MBR was pointing to the partition where Grub was supposed to be, but as the installation failed, it was pointing on nothing...

From what I remember, it used to be the opposite before: create the partitions, copy the files, THEN install grub. This way, if the installation fails, the computer would still boot on the other operating system.

No need to explain that for this ex-new Ubuntu user, it's not a pleasant experience... Maybe i'm wrong and what happened is totally unrelated, but if that's really the case, it's a bit too risky... If I was not here to assist him, he would have brought the computer back to the computer shop to have it fixed. Surely not a great advertisement for Ubuntu to mess a computer like that.

Revision history for this message
François Tissandier (baloo) wrote :

Oups, sorry for the bad title:
"Unbootable computer iF Ubiquity crashes after grub install?"

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
giragasira (iccafumu) wrote :

Hi, I`ve a problem with the grub... Before was installed an Hackintosh with Ubuntu 12.04 by partition. Than was collapsed and I put in only Ubuntu 12.04 without partition in all hardisk, but I must reinstall many times `couse simply fade out... If someone can help me please, now I can`t neither install. Thanks

Revision history for this message
Phillip Susi (psusi) wrote :

Please don't ask for help in random bug reports. Try the Ubuntu forums for help/discussion.

Revision history for this message
Phillip Susi (psusi) wrote :

François, if you are still seeing this we will need some more information on how to reproduce it. Grub *is* installed at the end, not the start.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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