Dapper instalation freezes at 15% on sony vaio vgn-s5hp

Bug #62576 reported by Txus Ordorika on 2006-09-27
10
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
ubiquity (Ubuntu)
Undecided
Ubuntu Laptop Team

Bug Description

I've tried to install Ubuntu Dapper in my laptop sony vaio vgn-s5hp, but unlucky. The graphical installation freezes at 15% and I tried alternate build. Installation worked fine, but i obtained an "Kernel panic - not syncing..."

Anyway, Ubuntu Hoary has been the only distribution I've been able to install. it works, but I can't use sound. (ALSA does not support this chipset in this kernel version).

I can say that is not a kernel problem, because if I rebuild a kernel from the official sources from http://kernel.org the laptop works.

I've tried Ubuntu Edgy Knot 2 and it freezes in the boot time. Here you are the lspci.

0000:00:00.0 Host bridge: Intel Corp. Mobile Memory Controller Hub (rev 03)
0000:00:01.0 PCI bridge: Intel Corp. Mobile Memory Controller Hub PCI Express Port (rev 03)
0000:00:1b.0 0403: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 03)
0000:00:1d.0 USB Controller: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
0000:00:1d.1 USB Controller: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
0000:00:1d.2 USB Controller: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
0000:00:1d.3 USB Controller: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
0000:00:1d.7 USB Controller: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
0000:00:1e.0 PCI bridge: Intel Corp. 82801 PCI Bridge (rev d3)
0000:00:1f.0 ISA bridge: Intel Corp. 82801FBM (ICH6M) LPC Interface Bridge (rev 03)
0000:00:1f.1 IDE interface: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
0000:00:1f.2 IDE interface: Intel Corp. 82801FBM (ICH6M) SATA Controller (rev 03)
0000:00:1f.3 SMBus: Intel Corp. 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
0000:01:00.0 VGA compatible controller: nVidia Corporation: Unknown device 0168 (rev a1)
0000:06:05.0 CardBus bridge: Texas Instruments PCI7420 CardBus Controller
0000:06:05.2 FireWire (IEEE 1394): Texas Instruments PCI7x20 1394a-2000 OHCI Two-Port PHY/Link-Layer Controller
0000:06:05.3 Unknown mass storage controller: Texas Instruments PCI7420/PCI7620 Dual Socket CardBus and Smart Card Cont. w/ 1394a-2000 OHCI Two-Port PHY/Link-Layer Cont. an
0000:06:08.0 Ethernet controller: Intel Corp.: Unknown device 1068 (rev 03)
0000:06:0b.0 Network controller: Intel Corp. PRO/Wireless 2200BG (rev 05)

towsonu2003 (towsonu2003) wrote :

request in linux-source 2.6.15 as:
[quote]
I tried alternate build. Installation worked fine, but i obtained an "Kernel panic - not syncing..."
[/quote]

ad1 (azumbrunnen) wrote :

I have exactly the same problem. And this notebook isn't the newest anymore. please fixit ubuntu/kubuntu team. I really wanna work with linux. :(

Please try any trick about that laptop (acpi=off, pcmcia=off,...). The
developers need to know what's the problem, 15% doesn't mean anything.

In the other hand you can buy another laptop and send it to a
developer :) :)

--
Pedro Martínez Juliá
\ <email address hidden>
)| WebLog: http://www.pedromj.com/blog
/ Página web: http://www.pedromj.com
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Socio HispaLinux #311
Usuario Linux #275438 - http://counter.li.org

Hi Pedro,

I reported this bug too, maybe is useful for you:
https://launchpad.net/distros/ubuntu/+bug/67723

And posted it in ubuntu forums:
http://www.ubuntuforums.org/showthread.php?t=189586&highlight=vgn-s5hp

Thank you a lot

PD: I've recently probed mono and I'm in love ;-)

PD: Si hablas español, igual nos podemos entender mejor, si es que
este mail no va a ser publico en launchpad.
--
___________________________________________________________________

If your computer's broken because you are running Windows, don't just
fix it, 'nix it ;-)

  Txus Sánchez

Registered GNU/Linux user number: 346962
Key fingerprint = CF93 6A5A 5A43 F7AA 0F71 8A78 58DE 6EE4 5374 3E48
wget -O - fermat.movimage.com/txus.asc | gpg --import

Txus Ordorika (txusinho) wrote :

Hi Pedro,

Long time have passed. The info I gave you was enough? I mean do you
need me to do anything more?

Thanks in advance :-)

--
___________________________________________________________________

If your computer's broken because you are running Windows, don't just
fix it, 'nix it ;-)

  Txus Sánchez

Registered GNU/Linux user number: 346962
Key fingerprint = CF93 6A5A 5A43 F7AA 0F71 8A78 58DE 6EE4 5374 3E48
wget -O - fermat.movimage.com/txus.asc | gpg --import

Txus Ordorika (txusinho) wrote :
Download full text (4.6 KiB)

Here are the kernel messages that appeared during the instalation. I tried to do some things when freezed and maybe there is many times the same output:

[17181505.668000] <c0135ee0> kthread+0x0/0xe0 <c0101005>
kernel_thread_helper+0x5/0x10
[17181505.668000] ata1: status=0x50 { DriveReady SeekComplete }
[17181505.668000] sda: Current: sense key: No Sense
[17181505.668000] Additional sense: No additional sense information
[17181505.668000] Info fld=0x9470250
[17181535.672000] ata1: handling error/timeout
[17181535.672000] ata1: port reset, p_is 0 is 0 pis 0 cmd 4017 tf 80 ss 113 se 0
[17181535.672000] BUG: warning at drivers/scsi/ahci.c:1283/ahci_host_intr()
[17181535.672000] <f885fcbf> ahci_interrupt+0x1ef/0x200 [ahci]
<c0149323> handle_IRQ_event+0x33/0x60
[17181535.672000] <c01493ed> __do_IRQ+0x9d/0x110 <c0122e9b> printk+0x1b/0x20
[17181535.672000] <c0105c89> do_IRQ+0x19/0x30 <c010408a>
common_interrupt+0x1a/0x20
[17181535.672000] <c02daad9> _spin_unlock_irqrestore+0x9/0x10
<f8860048> ahci_eng_timeout+0x78/0xa0 [ahci]
[17181535.672000] <f88c1ef0> scsi_error_handler+0x0/0xc90 [scsi_mod]
<f88acf5f> ata_scsi_error+0x5f/0x130 [libata]
[17181535.672000] <f88c1fc3> scsi_error_handler+0xd3/0xc90 [scsi_mod]
 <c011c930> complete+0x40/0x60
[17181535.672000] <f88c1ef0> scsi_error_handler+0x0/0xc90 [scsi_mod]
<c0135f8b> kthread+0xab/0xe0
[17181535.672000] <c0135ee0> kthread+0x0/0xe0 <c0101005>
kernel_thread_helper+0x5/0x10
[17181535.672000] ata1: status=0x50 { DriveReady SeekComplete }
[17181535.672000] sda: Current: sense key: No Sense
[17181535.672000] Additional sense: No additional sense information
[17181565.680000] ata1: handling error/timeout
[17181565.680000] ata1: port reset, p_is 0 is 0 pis 0 cmd 4017 tf 80 ss 113 se 0
[17181565.680000] BUG: warning at drivers/scsi/ahci.c:1283/ahci_host_intr()
[17181565.680000] <f885fcbf> ahci_interrupt+0x1ef/0x200 [ahci]
<c0149323> handle_IRQ_event+0x33/0x60
[17181565.680000] <c01493ed> __do_IRQ+0x9d/0x110 <c0122e9b> printk+0x1b/0x20
[17181565.680000] <c0105c89> do_IRQ+0x19/0x30 <c010408a>
common_interrupt+0x1a/0x20
[17181565.680000] <c02daad9> _spin_unlock_irqrestore+0x9/0x10
<f8860048> ahci_eng_timeout+0x78/0xa0 [ahci]
[17181565.680000] <f88c1ef0> scsi_error_handler+0x0/0xc90 [scsi_mod]
<f88acf5f> ata_scsi_error+0x5f/0x130 [libata]
[17181565.680000] <f88c1fc3> scsi_error_handler+0xd3/0xc90 [scsi_mod]
 <c011c930> complete+0x40/0x60
[17181565.680000] <f88c1ef0> scsi_error_handler+0x0/0xc90 [scsi_mod]
<c0135f8b> kthread+0xab/0xe0
[17181565.680000] <c0135ee0> kthread+0x0/0xe0 <c0101005>
kernel_thread_helper+0x5/0x10
[17181565.684000] BUG: warning at drivers/scsi/ahci.c:1283/ahci_host_intr()
[17181565.684000] <f885fcbf> ahci_interrupt+0x1ef/0x200 [ahci]
<c0149323> handle_IRQ_event+0x33/0x60
[17181565.684000] <c01493ed> __do_IRQ+0x9d/0x110 <c0105c89> do_IRQ+0x19/0x30
[17181565.684000] <c010408a> common_interrupt+0x1a/0x20 <c02daad9>
_spin_unlock_irqrestore+0x9/0x10
[17181565.684000] <f8860048> ahci_eng_timeout+0x78/0xa0 [ahci]
<f88c1ef0> scsi_error_handler+0x0/0xc90 [scsi_mod]
[17181565.684000] <f88acf5f> ata_scsi_error+0x5f/0x130 [libata]
<f88c1fc3> scsi_error_handler+0xd3/...

Read more...

kernst (kernst) wrote :

Hi, all. I can confirm that the problem described (at least the manifestation I experienced) is still an issue with the 7.10 x86 standard graphical installer, which I downloaded on 2/28/2008. I ran into the problem on a system with a *desktop* computer with multiple hard disks, all containing preexisting filesystems, all of which were mounted when I originally tried to run the installer. I documented everything I did to get the installer to progress past 15% here: http://ubuntuforums.org/showthread.php?p=4429985#post4429985

Many related bugs (#112828, #113237, #67723) suggest kernel problems, but I actually found partman and/or ubiquity to be the likely culprit in my case, specifically /lib/partman/commit.d/01unmount_busy, which I had to kill (after unmounting all filesystems) in order to get the installer to continue. The installer *did*, however, pick back up essentially where it left off and completed without another hitch. What I'm not sure of is whether partman's "busy" script is hanging because ubiquity didn't do a good enough job of prompting the user and/or unmounting partitions before launching partman, or whether there's something wrong with the script causing it to hang in some circumstances.

What tipped me off about '01unmount_busy' was the fact that it was consuming over 60% of the CPU, presumably waiting for the partition I was installing to (which was mounted at the time) to become free. I didn't really have the opportunity to digest what was going on inside the script, but it was definitely solely responsible for the lockup at 15% in my case.

Can you please test this in Hardy Heron to see if it is still a valid problem.

Vertigo (linuxman-df) wrote :

try to use options "noapic nolapic irqpoll" on next boot.

2008/8/4 Michael Price <email address hidden>

> Can you please test this in Hardy Heron to see if it is still a valid
> problem.
>
> --
> Dapper instalation freezes at 15% on sony vaio vgn-s5hp
> https://bugs.launchpad.net/bugs/62576
> You received this bug notification because you are a member of Ubuntu
> Laptop Team, which is a bug assignee.
>

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this linux-source-2.6.15 kernel bug to the new "linux" package. We appreciate your patience and understanding as we make this transition. Also, if you would be interested in testing the upcoming Intrepid Ibex 8.10 release, it is available at http://www.ubuntu.com/testing . Please let us know your results. Thanks!

Marking this "Incomplete" until we get feedback regarding testing with Hardy/Intrepid.

Changed in linux:
status: New → Incomplete

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Ralph Janke (txwikinger) wrote :

Unfortunately this bug report is being closed because we received no response to the last inquiry for information. However, the Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . If you are able to confirm this is still an issue with this most recent release please feel free to reopen this report. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks.

Changed in linux:
status: Incomplete → Won't Fix
Adam Niedling (krychek) wrote :

I guess Ralph just forgot to close it.

Changed in ubiquity:
status: New → Invalid
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