ubiquity crashed with InstallStepError in configure_plugins() in Ubuntu 10.04 VM in VirtualBox 3.2.4, Ubuntu 9.10 Host

Bug #590947 reported by rusivi2 on 2010-06-07
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Fix Released
Fix Released
Fix Released
ubiquity (Ubuntu)

Bug Description

Binary package hint: ubiquity

1) lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

2) apt-cache policy ubiquity
  Installed: 2.2.24
  Candidate: 2.2.24
  Version table:
 *** 2.2.24 0
        500 http://archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     2.2.23 0
        500 http://archive.ubuntu.com/ubuntu/ lucid/main Packages

3) What I expected to happen is that when I tried to perform a fresh install of Ubuntu 10.04 VM in VirtualBox 3.2.4 (Ubuntu 9.10 Host) it installs successfully with no problem.

4) What happens instead is the install failed.

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: ubiquity 2.2.24
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Mon Jun 7 15:34:45 2010
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity --greeter --only
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/2056/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', '--greeter', '--only']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_plugins()

visibility: private → public

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #530283, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check

Host information:

lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10

apt-cache policy virtualbox-3.2
  Installed: 3.2.4-62431~Ubuntu~karmic
  Candidate: 3.2.4-62431~Ubuntu~karmic
  Version table:
 *** 3.2.4-62431~Ubuntu~karmic 0
        100 /var/lib/dpkg/status

Removing duplicate status as bug 530283 is different architecture, VirtualBox version, and Ubuntu version, despite same error message.

affects: ubiquity → virtualbox
Changed in virtualbox:
status: Unknown → New

Added link to VBox bug http://www.virtualbox.org/ticket/6907 as this problem manifested itself in version 3.2.2 and remained into 3.2.4

Added link to Kernel.org bug https://bugzilla.kernel.org/show_bug.cgi?id=16165 as VBox developers believe the issue is kernel related when using ext4 filesystem.

Changed in ubiquity:
status: Unknown → New

A new version of VirtualBox (3.2.6) has been released, with a work around for Linux hosts with the ext4 filesystem, which is most likely the cause of this bug. Downloaded the newest version of VBox, and successfully installed and updated a Ubuntu 10.04 VM. Hence, this bug is considered closed.

Changed in ubiquity (Ubuntu):
status: New → Invalid
Changed in ubiquity:
status: New → Fix Released
Changed in virtualbox:
status: New → Fix Released
Changed in linux:
status: Unknown → Confirmed
Changed in linux:
importance: Unknown → Medium
Changed in linux:
status: Confirmed → Fix Released
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