ubiquity crashed with InstallStepError in configure_hardware()

Bug #587198 reported by Piedro Kulman on 2010-05-29
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

Binary package hint: ubiquity

New installation fails with the syslog entry

May 29 10:06:06 ubuntu ubiquity[12068]: raise InstallStepError("HwDetect failed with code %d" % ret)
May 29 10:06:06 ubuntu ubiquity[12068]: InstallStepError: HwDetect failed with code 10

I tried many times with different setting for partitioning, don't know which hardware could cause trouble, but ubuiquity should not crash here.

Result: installation impossible! (though karmic and lucid have been running on this computer before - no problem!)

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: ubiquity 2.2.24
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic
Uname: Linux 2.6.32-21-generic x86_64
Architecture: amd64
Date: Sat May 29 12:06:07 2010
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity gtk_ui
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/12068/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', 'gtk_ui']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_hardware()

Piedro Kulman (piedro) wrote :

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #536673, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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