ubiquity crashed with DebconfError in command(); DebconfError: (10, "oem-config/remove_extras doesn't exist")

Bug #554664 reported by Thomas N on 2010-04-03
This bug affects 27 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

Binary package hint: ubiquity

Error looks like bug #123301 (edit by another user: I think it is different, see comment 4) but for me the install started to copying files and then I went away for a while. When back I had a apport crash notification waiting on the desktop. (Second user's experience: same thing the first time, I wasn't there when it crashed, the second time, when I was watching, it crashed when the progress bar was at the end or very near to the end).

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: ubiquity 2.2.13
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic
Uname: Linux 2.6.32-19-generic i686
Architecture: i386
Date: Sat Apr 3 17:17:28 2010
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100403)
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity --greeter --only
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/2658/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', '--greeter', '--only']
SourcePackage: ubiquity
Title: ubiquity crashed with DebconfError in command()

Ps. A workaround would be appreciated as I need to install 10.04 :)

visibility: private → public
jerrylamos (jerrylamos) wrote :

Just happened on Lucid Beta 20100402 on Thinkpad T40.

Was running Lucid Alpha3 O.K., updated to Beta 01 April ran only 2 minutes on AOL Mail before crashing (bug submitted). CD live didn't have that problem so was trying to install and got this bug.

any workaround?


Erik B. Andersen (azendale) wrote :

I think this bug is different than bug 123301 that was mentioned in the description. The traceback for that bug has an error about an incorrect number of arguments; this bug's traceback error is about "oem-config/remove_extras doesn't exist".

summary: - ubiquity crashed with DebconfError in command()
+ ubiquity crashed with DebconfError in command(); DebconfError: (10,
+ "oem-config/remove_extras doesn't exist")
tags: added: amd64 oem-config
description: updated
Changed in ubiquity (Ubuntu):
status: New → Confirmed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubiquity - 2.2.14

ubiquity (2.2.14) lucid; urgency=low

  [ Jonathan Riddell ]
  * Update Kubuntu icon desktop/hi*-app-ubiquity.png for new logo

  [ Mario Limonciello ]
  * Don't bail out if oem-config/remove_extras doesn't exist yet since
    oem-config isn't actually installed. (LP: #554324, LP: #554664)
 -- Mario Limonciello <email address hidden> Sat, 03 Apr 2010 15:20:32 -0500

Changed in ubiquity (Ubuntu):
status: Confirmed → Fix Released
Erik B. Andersen (azendale) wrote :

Thanks Mario Limonciello. That was quick!

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