Installer crashed (Exit code 1)

Bug #54970 reported by Greg Jones
2
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Installing from livecd, clean hard-drive.
Installer got past 100% and was doing the other bits, and then got the crash message.
Not sure yet whether anything actually went wrong other than the installer...

Information from the window:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 741, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1029, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 538, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

Revision history for this message
Greg Jones (greg-jones) wrote :

Attaching files as requested

Revision history for this message
Greg Jones (greg-jones) wrote :

Adding files as requested

Revision history for this message
Greg Jones (greg-jones) wrote :

attaching files as requested

Revision history for this message
TOFO (tore-forsgren) wrote :

Same here:

Could not locate "/var/log/installer/syslog" so here is the error message:

We're sorry; the installer crashed. Please file a bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 264, in run
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 538, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code -11; see /var/log/installer/syslog and /var/log/syslog

Revision history for this message
Greg Jones (greg-jones) wrote :

Repeated the install and received same error. This time I was paying more attention, and noticed progress was at 96% (Installing boot loader), which tallies with the tail of the installer/syslog

Revision history for this message
Dennis Kaarsemaker (dennis) wrote : Re: [Bug 54970] Re: Installer crashed

TOFO: please file a new bug.

Revision history for this message
Dennis Kaarsemaker (dennis) wrote :

Thanks for your report. Due to some reliability problems with GRUB and XFS, you need to use a non-XFS root filesystem or create a non-XFS /boot filesystem. The fact that the partitioner doesn't warn you about this up-front is also bug 47848, and is fixed in dapper-updates.

Revision history for this message
TOFO (tore-forsgren) wrote :

Used the server i386 image insted and selected LAMP server installation from the start upp menu.

The installation worked fine and we have a GUI less machine with MySQL, Apache, FTP etc.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.