the installer crashed.

Bug #54815 reported by luongsiviet
6
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Dear sir,
I install Ubuntu but the installer crashed with error
We're sorry; the installer crashed. Please file a bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 741, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1029, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 538, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog
My computer: CPU Semron 2400, RAM 256M
can you help me?
Thanks
Luong Si Viet

Revision history for this message
John Vivirito (gnomefreak) wrote :

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, using the "Add Attachment" link on the bug's web page? Thanks in advance.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Popolon (popolon) wrote :

I just have the same bug with a 128Mb computer

Here syslog, other attachments follows

Revision history for this message
Popolon (popolon) wrote :

installer/syslog now

Revision history for this message
Popolon (popolon) wrote :

and partman now

I made an about 512Mo swap partition (ubunutu unusable (toooooo slow, doesn't finished booting after half hour) without hard drive swap partition on this computer).

Revision history for this message
John Vivirito (gnomefreak) wrote :

Popolon can you please post a new bug and attach your files to the new bug. the backtrace that the installer provides is not enough to determine the issue. We are not able to tell if yours is the same. Thank you.

Revision history for this message
luongsiviet (luongsiviet) wrote :
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luongsiviet (luongsiviet) wrote :
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luongsiviet (luongsiviet) wrote :
Changed in ubiquity:
status: Needs Info → Confirmed
Revision history for this message
Vassilis Pandis (pandisv) wrote :

Popolonb, I opened a bug for you. bug 55775

Revision history for this message
Vassilis Pandis (pandisv) wrote :

Thanks for your report. This is also bug 48524, and occurs due to a failure to handle module load errors on certain hardware. This is fixed in 6.06.1, so you can work around it by upgrading all packages with 'ubiquity' in their names on the running live CD before starting the installer.

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