can't install ubuntu on my pc, it can't detect my hard drive

Bug #54373 reported by Flavien
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

I;ve got th new LiveCD of Ubuntu,and tried to install it on my computer recently but i'm actually unable to install it because it says to to me "

We're sorry; the installer crashed. Please file a bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1169, in watch_debconf_fd_helper
    return callback(source, debconf_condition)
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 144, in process_input
    if not self.process_line():
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 82, in process_line
    return self.dbfilter.process_line()
  File "/usr/lib/python2.4/site-packages/ubiquity/debconffilter.py", line 219, in process_line
    if not input_widgets[0].run(priority, question):
  File "/usr/lib/python2.4/site-packages/ubiquity/components/partman.py", line 214, in run
    if not self.frontend.set_disk_choices(self.choices(question),
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 189, in choices
    choices = unicode(self.db.metaget(question, 'choices'), 'utf-8')
UnicodeDecodeError: 'utf8' codec can't decode bytes in position 90-91: invalid data
 Please help me cause i don't know what to do.
Thank you very much

Revision history for this message
Martin Pitt (pitti) wrote : Re: [Bug 54373] can't install ubuntu on my pc, it can't detect my hard drive

 unsubscribe ubuntu-security

Revision history for this message
Vassilis Pandis (pandisv) wrote :

Thanks for your report. This is also bug 48732, and occurs due to strange model names on certain disks. This is fixed in dapper-updates, so you can work around it by upgrading all packages with 'ubiquity' in their names on the running live CD before starting the installer.

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