Ubuntu
ubiquity package

ubiquity crashed with InstallStepError in configure_user()

Bug #504509 reported by Jonas on 2010-01-07

This bug report is a duplicate of: Bug #258603: ubiquity crashed with InstallStepError in configure_user(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubiquity

This is reported for 9.10 but seem to be related to the previous reports for 8.10 and 9.04.
Ubiquity crashes 100% of the time on my Thinkpad T60p.

ProblemType: Crash
Architecture: i386
Date: Fri Jan 8 00:23:32 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubiquity 2.0.8
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity gtk_ui
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/32642/environ'
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', 'gtk_ui']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_user()
Uname: Linux 2.6.31-14-generic i686
UserGroups:

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Revision history for this message

Jonas (jojje) wrote on 2010-01-07:

Casper.gz Edit (752 bytes, application/x-gzip)
Traceback.txt Edit (944 bytes, text/plain; charset="utf-8")
UbiquityDebug.gz Edit (688 bytes, application/x-gzip)
UbiquityPartman.gz Edit (20.6 KiB, application/x-gzip)
UbiquitySyslog.gz Edit (38.0 KiB, application/x-gzip)
XsessionErrors.txt Edit (3.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Jonas (jojje) wrote on 2010-01-08:

Never mind, you can close the report.
I found out that IBM seems to have modified the installer to download some stoff from their intranet.
If no intranet connection is available it just crashes. So no problem with the ubuntu code.
Sorry for any inconvenience.

Revision history for this message

Apport retracing service (apport) wrote on 2010-01-12: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #258603, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.