Installer crashes

Bug #49303 reported by Sean Butler
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Whenever I try to install Dapper Drake off a DVD (I've checked the files for integrity), after I've set up the installation (language, time, partitioning/mount points, etc.), it always crashes before it can finish the installation. Here's the trace:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

Revision history for this message
Sean Butler (tamdrik) wrote : var/log/installer/syslog
Download full text (17.6 KiB)

Ubiquity 1.0.12
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
/usr/bin/iceauth: creating new authority file /root/.ICEauthority
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 166
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
kbuildsycoca running...
kio (KSycoca): ERROR: No database available!
Invalid entry (missing '=') at /tmp/kde-root/kconf_updateIZ3INa.tmp:1
ubiquity: Starting up '['/usr/lib/ubiquity/localechooser/localechooser']' for ubiquity.components.language.Language
ubiquity: Watching for question patterns ^languagechooser/language-name
Sat, 10 Jun 2006 21:00:29 INFO Step_before = stepLanguage
Sat, 10 Jun 2006 21:00:31 INFO Step_after = stepLocation
QSocketNotifier: invalid socket 15 and type 'Read', disabling...
QSocketNotifier: invalid socket 15 and type 'Write', disabling...
QSocketNotifier: invalid socket 15 and type 'Exception', disabling...
ubiquity: Starting up '['/usr/share/ubiquity/tzsetup']' for ubiquity.components.timezone.Timezone
ubiquity: Watching for question patterns ^time/zone$
Sat, 10 Jun 2006 21:00:47 INFO Step_before = stepLocation
Sat, 10 Jun 2006 21:00:47 INFO Step_after = stepKeyboardConf
QSocketNotifier: invalid socket 15 and type 'Read', disabling...
QSocketNotifier: invalid socket 15 and type 'Write', disabling...
QSocketNotifier: invalid socket 15 and type 'Exception', disabling...
ubiquity: kbd-chooser prepare
ubiquity: Starting up '['/bin/sh', '-c', '. /usr/share/debconf/confmodule; exec /usr/lib/ubiquity/kbd-chooser/kbd-chooser']' for ubiquity.components.kbd_chooser.KbdChooser
ubiquity: Watching for question patterns ^kbd-chooser/method$, ^console-keymaps.*/keymap$, ERROR
ubiquity: apply_keyboard: us
ubiquity: apply_keyboard: layout us, model pc104
ubiquity: Display map: {u'Swedish': u'se-latin1', u'Icelandic': u'is-latin1', u'Estonian': u'et', u'Romanian': u'ro', u'Italian': u'it', u'Latin American': u'la-latin1', u'Dutch': u'nl', u'Brazilian (EUA layout)': u'br-latin1', u'Belgian': u'be2-latin1', u'Danish': u'dk-latin1', u'Bulgarian': u'bg', u'Turkish (F layout)': u'trfu', u'Hungarian': u'hu', u'Macedonian': u'mk', u'Lithuanian': u'lt', u'French': u'fr-latin9', u'Norwegian': u'no-latin1', u'Slovakian': u'sk-qwerty', u'Russian': u'ru', u'Dvorak': u'dvorak', u'Slovene': u'slovene', u'Finnish': u'fi-latin1', u'British English': u'uk', u'Spanish': u'es', u'Greek': u'gr', u'Canadian French': u'cf', u'Latvian': u'lv-latin4', u'American English': u'us', u'Croatian': u'croat', u'Portuguese': u'pt-latin1', u'Czech': u'cz-lat2', u'Ukrainian': u'ua', u'Japanese': u'jp106', u'Belarusian': u'by', u'Turkish (Q layout)': u'trqu', u'German': u'de-latin1-nodeadkeys', u'Hebrew': u'hebrew', u'Polish': u'pl', u'Brazilian (ABNT2 layout)':...

Revision history for this message
Dennis Kaarsemaker (dennis) wrote : Re: [Bug 49303] Installer crashes

The crash dialog asked you to attach /var/log/installer syslog
and /var/log/partman. Please do so.

Revision history for this message
Sean Butler (tamdrik) wrote : /var/log/syslog
Download full text (38.6 KiB)

Jun 10 20:58:43 ubuntu syslogd 1.4.1#17ubuntu7: restart.
Jun 10 20:58:43 ubuntu kernel: Inspecting /boot/System.map-2.6.15-23-386
Jun 10 20:58:43 ubuntu kernel: Loaded 23018 symbols from /boot/System.map-2.6.15-23-386.
Jun 10 20:58:43 ubuntu kernel: Symbols match kernel version 2.6.15.
Jun 10 20:58:43 ubuntu kernel: No module symbols loaded - kernel modules not enabled.
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Linux version 2.6.15-23-386 (buildd@rothera) (gcc version 4.0.3 (Ubuntu 4.0.3-1ubuntu5)) #1 PREEMPT Tue May 23 13:49:40 UTC 2006
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-provided physical RAM map:
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 0000000000000000 - 00000000000a0000 (usable)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 0000000000100000 - 000000003fff0000 (usable)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 000000003fff0000 - 000000003fff3000 (ACPI NVS)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 000000003fff3000 - 0000000040000000 (ACPI data)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] BIOS-e820: 00000000ffff0000 - 0000000100000000 (reserved)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] 127MB HIGHMEM available.
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] 896MB LOWMEM available.
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] On node 0 totalpages: 262128
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] DMA zone: 4096 pages, LIFO batch:0
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] DMA32 zone: 0 pages, LIFO batch:0
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Normal zone: 225280 pages, LIFO batch:31
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] HighMem zone: 32752 pages, LIFO batch:7
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] DMI 2.2 present.
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] ACPI: RSDP (v000 VIA694 ) @ 0x000f7250
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] ACPI: RSDT (v001 VIA694 AWRDACPI 0x42302e31 AWRD 0x00000000) @ 0x3fff3000
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] ACPI: FADT (v001 VIA694 AWRDACPI 0x42302e31 AWRD 0x00000000) @ 0x3fff3040
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] ACPI: DSDT (v001 VIA694 AWRDACPI 0x00001000 MSFT 0x0100000c) @ 0x00000000
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] ACPI: PM-Timer IO Port: 0x4008
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Allocating PCI resources starting at 50000000 (gap: 40000000:bfff0000)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Built 1 zonelists
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Kernel command line: BOOT_IMAGE=/casper/vmlinuz preseed/file=/cdrom/preseed/kubuntu.seed boot=casper initrd=/casper/initrd.gz ramdisk_size=1048576 root=/dev/ram rw quiet splash -- vga=0x31b
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Local APIC disabled by BIOS (or by default) -- you can enable it with "lapic"
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] mapped APIC to ffffd000 (01803000)
Jun 10 20:58:43 ubuntu kernel: [4294667.296000] Initializing CPU#0
...

Revision history for this message
Sean Butler (tamdrik) wrote : /var/log/partman
Download full text (153.6 KiB)

/bin/partman: *******************************************************
/lib/partman/init.d/01unsupported: *******************************************************
/lib/partman/init.d/30parted: *******************************************************
parted_server: ======= Starting the server
parted_server: main_loop: iteration 1
parted_server: Opening infifo
/lib/partman/init.d/30parted: IN: OPEN =dev=hde /dev/hde
parted_server: Read command: OPEN
parted_server: command_open()
parted_server: Request to open =dev=hde
parted_server: Opening outfifo
parted_server: OUT: OK

parted_server: OUT: OK

parted_server: Note =dev=hde as unchanged
parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 2
parted_server: Opening infifo
/lib/partman/init.d/35dump: *******************************************************
/lib/partman/init.d/35dump: IN: DUMP =dev=hde
parted_server: Read command: DUMP
parted_server: command_dump()
parted_server: Opening outfifo
parted_server: OUT: OK

parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 3
parted_server: Opening infifo
Device: yes
Model: ST3160812A
Path: /dev/hde
Sector size: 512
Sectors: 312581808
Sectors/track: 63
Heads: 255
Cylinders: 19457
Partition table: yes
Type: msdos
Partitions: # id length type fs path name
(0,0,0) (0,0,62) -1 0-32255 32256 primary label /dev/hde-1
(0,1,0) (3823,254,62) 1 32256-31453470719 31453438464 primary extended /dev/hde1
(0,1,0) (0,1,62) -1 32256-64511 32256 logical label /dev/hde-1
(0,2,0) (3696,254,62) 5 64512-30408860159 30408795648 logical ext3 /dev/hde5
(3697,0,0) (3697,0,62) -1 30408860160-30408892415 32256 logical label /dev/hde-1
(3697,1,0) (3823,254,62) 6 30408892416-31453470719 1044578304 logical linux-swap /dev/hde6
(3824,0,0) (4461,104,43) 2 31453470720-36696351231 5242880512 primary ntfs /dev/hde2
(4461,104,44) (4461,254,62) -1 36696351232-36701199359 4848128 unusable free /dev/hde-1
(4462,0,0) (14022,254,62) 4 36701199360-115343101439 78641902080 primary ext3 /dev/hde4
(14023,0,0) (19456,254,62) 3 115343101440-160039272959 44696171520 primary ntfs /dev/hde3
(19457,0,0) (19457,80,62) -1 160039272960-160041885695 2612736 primary label /dev/hde-1
Dump finished.
/lib/partman/init.d/70update_partitions: *******************************************************
/lib/partman/init.d/70update_partitions: IN: PARTITIONS =dev=hde
parted_server: Read command: PARTITIONS
parted_server: command_partitions()
parted_server: Opening outfifo
parted_server: OUT: OK

parted_server: OUT: 5 64512-30408860159 30408795648 logical ext3 /dev/hde5

parted_server: OUT: 6 30408892416-31453470719 1044578304 logical linux-swap /dev/hde6

parted_server: OUT: 2 31453470720-36696351231 5242880512 primary ntfs /dev/hde2

parted_server: OUT: 4 36701199360-115343101439 78641902080 primary ext3 /dev/hde4

parted_server: OUT: 3 115343101440-160039272959 44696171520 primary ntfs /dev/hde3

parted_server: Partitions printed
parted_server: OUT:

parted_server: Closing infifo and outfifo
parted_server: main_loop: iteration 4
parted_server: Opening infifo
/l...

Revision history for this message
Vassilis Pandis (pandisv) wrote :

Thanks for your report. At present, you must reformat system partitions (e.g. /, /boot, /usr, or /var) during installation; the fact that the partitioner doesn't warn you about this is also bug 47046, and is fixed in dapper-updates. If you are upgrading an existing installation, then please see http://wiki.ubuntu.com/DapperUpgrades rather than using this installer.

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