installer crashes when "copying files"

Bug #47279 reported by fredde
8
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

used the installer with custom disk layout
/ hda6
/boot hdb1
/swap hdb2
... some data, linux and windows partitions

got an error for /boot: ext2, error in sectors , but it didn't seem to be a problem, I chose to go on
swap ok
data check - ok
then it crashed (I think it cant be the /boot problem) starting copying files with the folowing error message:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 120, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 54, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 729, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1034, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, "Install failed with exit code %s" % ret
RuntimeError: Install failed with exit code 1

Revision history for this message
Dennis Kaarsemaker (dennis) wrote : Re: [Bug 47279] installer crashes when "copying files"

The crash dialog asked you to attach /var/log/installer/syslog
and /var/log/partman. Please do so.

Revision history for this message
Georg Bauhaus (bauhaus) wrote : installer syslog

I guess this one may be related?

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 120, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 54, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 739, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1020, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 538, in progress_loop
    raise RuntimeError, "Install failed with exit code %s" % ret
RuntimeError: Install failed with exit code 1

Revision history for this message
Georg Bauhaus (bauhaus) wrote : partman syslog

added to previous comment

Revision history for this message
Georg Bauhaus (bauhaus) wrote : syslog

added to previous comment

The disk layout

Disk geometry for /dev/hda: 0kB - 13GB
Disk label type: msdos
Number Start End Size Type File system Flags
1 32kB 11GB 11GB primary xfs
3 11GB 12GB 502MB primary ext3 boot
2 12GB 13GB 1020MB primary linux-swap

Disk geometry for /dev/hdb: 0kB - 40GB
Disk label type: msdos
Number Start End Size Type File system Flags
1 32kB 4195MB 4195MB primary ext2
2 4195MB 25GB 21GB primary xfs
3 25GB 40GB 15GB extended
5 25GB 26GB 1045MB logical linux-swap
6 26GB 40GB 14GB logical xfs

(I vaguely remember some issue with IDE reassignments or some such, but this might have been in a different context.)

Revision history for this message
fredde (der-m) wrote : original syslog of this bugreport

I added the missing /var/log/installer/syslog

Revision history for this message
fredde (der-m) wrote : partman

The missing file of this bugreport: /var/log/partman

Revision history for this message
Colin Watson (cjwatson) wrote :

Georg, please always file a separate bug for Ubiquity crashes rather than attaching your information to an existing one.

Revision history for this message
Colin Watson (cjwatson) wrote :

Georg, your problem is that you didn't check the Reformat checkbox for /usr. I suggest making sure that you have no valuable data on that partition, and then marking it to be reformatted; we don't really support not reformatting /usr. (Yes, the partitioner should be clearer about this.)

Revision history for this message
Vassilis Pandis (pandisv) wrote :

So, should this be closed as a duplicate of 47046 ?

Changed in ubiquity:
status: Unconfirmed → Confirmed
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