ubiquity crashed with InstallStepError in configure_user()

Bug #432997 reported by Lukasz Olszewski
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This bug affects 1 person
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ubiquity (Ubuntu)
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Bug Description

Binary package hint: ubiquity

Installation of Ubuntu 9.04 and64 interrupted with ubiquity error.
Installation progress: 70%
Grub not installed.
Here are some lines from syslog after the error:

Sep 19 12:05:58 ubuntu python: log-output -t ubiquity chroot /target fontconfig-voodoo --auto --force --quiet
Sep 19 12:05:59 ubuntu user-setup: Shadow passwords are now on.
Sep 19 12:05:59 ubuntu user-setup: adduser: The UID 0 is already in use.
Sep 19 12:05:59 ubuntu ubiquity: chpasswd: line 1: unknown user lukas
Sep 19 12:05:59 ubuntu ubiquity: chpasswd: error detected, changes ignored
Sep 19 12:05:59 ubuntu ubiquity: umount: /target/cdrom: not mounted
Sep 19 12:06:00 ubuntu python: log-output -t ubiquity umount /target/cdrom
Sep 19 12:06:00 ubuntu finish-install: Disabling CD in sources.list
Sep 19 12:06:00 ubuntu python: Exception during installation:
Sep 19 12:06:00 ubuntu python: Traceback (most recent call last):
Sep 19 12:06:00 ubuntu python: File "/usr/share/ubiquity/install.py", line 2225, in <module>
Sep 19 12:06:00 ubuntu python: install.run()
Sep 19 12:06:00 ubuntu python: File "/usr/share/ubiquity/install.py", line 375, in run
Sep 19 12:06:00 ubuntu python: self.configure_user()
Sep 19 12:06:00 ubuntu python: File "/usr/share/ubiquity/install.py", line 1324, in configure_user
Sep 19 12:06:00 ubuntu python: raise InstallStepError("UserSetupApply failed with code %d" % ret)
Sep 19 12:06:00 ubuntu python: InstallStepError: UserSetupApply failed with code 1
Sep 19 12:06:00 ubuntu python:
Sep 19 12:06:01 ubuntu ubiquity[5593]: debconffilter_done: Install (current: None)
Sep 19 12:06:01 ubuntu ubiquity[5593]: Exception in GTK frontend (invoking crash handler):
Sep 19 12:06:01 ubuntu ubiquity[5593]: Traceback (most recent call last):
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/lib/ubiquity/bin/ubiquity", line 232, in <module>
Sep 19 12:06:01 ubuntu ubiquity[5593]: main()
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/lib/ubiquity/bin/ubiquity", line 227, in main
Sep 19 12:06:01 ubuntu ubiquity[5593]: install(args[0])
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
Sep 19 12:06:01 ubuntu ubiquity[5593]: ret = wizard.run()
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 448, in run
Sep 19 12:06:01 ubuntu ubiquity[5593]: self.progress_loop()
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 931, in progress_loop
Sep 19 12:06:01 ubuntu ubiquity[5593]: (ret, realtb))
Sep 19 12:06:01 ubuntu ubiquity[5593]: RuntimeError: Install failed with exit code 1
Sep 19 12:06:01 ubuntu ubiquity[5593]: Traceback (most recent call last):
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/share/ubiquity/install.py", line 2225, in <module>
Sep 19 12:06:01 ubuntu ubiquity[5593]: install.run()
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/share/ubiquity/install.py", line 375, in run
Sep 19 12:06:01 ubuntu ubiquity[5593]: self.configure_user()
Sep 19 12:06:01 ubuntu ubiquity[5593]: File "/usr/share/ubiquity/install.py", line 1324, in configure_user
Sep 19 12:06:01 ubuntu ubiquity[5593]: raise InstallStepError("UserSetupApply failed with code %d" % ret)
Sep 19 12:06:01 ubuntu ubiquity[5593]: InstallStepError: UserSetupApply failed with code 1

ProblemType: Crash
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release amd64 (20090420.1)
Package: ubiquity 1.12.12
ProcAttrCurrent: unconfined
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity gtk_ui
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/5593/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', 'gtk_ui']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_user()
Uname: Linux 2.6.28-11-generic x86_64
UserGroups:

Revision history for this message
Lukasz Olszewski (olszewskil) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #258603, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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