No error messages on a no-resizable ntfs partition

Bug #367096 reported by Gonzalo Díaz Cruz on 2009-04-26
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

Binary package hint: live-installer

Today I was installing ubuntu and kubuntu 9.04 in FLISOL 2009. During the process, reached a notebook with Windows XP, which did not make ntfs partition resizing. In addition, the installer never told me why.

Then I used a Debian installer to rule out problems of distribution. So the Debian installer told me to read /var/log/syslog, it was an "unknown error", in the partitioning step. Finally, I found the error in the log. ntfsresize did not allow resize the ntfs partition because it was in a state of inconsistency and therefore suggested to run the command "chkdsk /r" an reboot windows twice. Once knew this, do these steps and finally I could install Kubuntu, because the owner of the laptop did not want to lose the other operating system or your data.

I hope the installer warn me of any problem during the installation process, but Ubuntu/Kubuntu installer doesn't show any error message, simply ignored the possibility to resize the partition, instead of alerting the user that had problems (the same error message from ntfsresize output enough).

I spent several hours trying to figure out the problem, and that does not let me install more ubuntus during the day, but finally I succeeded, thanks to the error message from the Debian installer..

affects: live-installer (Ubuntu) → ubiquity (Ubuntu)
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 367096

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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