[Jaunty] Install incorrectly reports no other OS on system

Bug #366104 reported by Steven Pemberton
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Install reports there are no other OSs on the machine, which is incorrect (Win XP is also installed).

However, it still asks if I want to "install them side by side" , and warns that using the whole disk will delete Windows XP, so it *has* identified XP on the machine. (See attached image).

Revision history for this message
Steven Pemberton (steven-pemberton) wrote :
Revision history for this message
Andreas Moog (ampelbein) wrote :

Thanks for your report, assigning to ubiquity, the graphical installer.

affects: ubuntu → ubiquity (Ubuntu)
Evan (ev)
Changed in ubiquity (Ubuntu):
assignee: nobody → Evan Dandrea (evand)
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Steven Pemberton (steven-pemberton) wrote :

I've experimented with this a bit more, and discovered an unusual behaviour which may help track this down. It turns out my machine has two disks sdb1 and sdba. Looking at the image above, you'll see that though it says "This computer has no operating systems on it", in fact it means this *disk*.

Below the radio button for "Use the entire disk" you'll see it has a drop down (I didn't notice this at first), that allows to select either of the two disks, and furthermore selected initially for sda (not sdb), even though sdb is displayed at the top of the window. If I select sdb on the dropdown, nothing happens, but if I then reselect sda, then the top part of the window switches to showing the partitions for sda, and furthermore identifying it as containing several operating systems. (See second image)

So there seems to be several problems with this dialog box, especially from the viewpoint of a novice trying to install:
 1. It doesn't make it clear that it has found several disks
 2. It confuses "computer" with "disk"
 3. It is not at all clear that selecting from the dropdown of a different control will change the display of the disk it is looking at
 4. The initial display doesn't match the dropdown with the display.

While I have your attention (maybe I should submit this as a separate bug; your call). From the inital display, still not realising it was talking about the second disk, I chose "install side by side" and let it do its thing, assuming it would do the right thing. You can see the result at the bottom part of the second image: it created a *tiny* partition for Ubuntu, 2.5G, so that when I booted to it, and updated all the software, the partition was 100% full, and I couldn't do anything more with it at all. I'm still not sure how to undo the situation, or increase the size of the partition, or remove Ubuntu so I can start again. A bit frustrating.

What it did was

Evan (ev)
Changed in ubiquity (Ubuntu):
assignee: Evan Dandrea (ev) → nobody
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Steven Pemberton (steven-pemberton) wrote : Re: [Bug 366104] Re: [Jaunty] Install incorrectly reports no other OS on system

Just to report that this really discourages me from doing work to report
bugs.

I put quite a lot of work into reporting a bug, discovering what was going
wrong.

Apparently no one does anything.

Ten years later I get a message that this version of the operating system
is no longer supported, and to do more work if it's still a problem.

Won't I then just wait another ten years for a similar message?

I got several of these messages recently, and so I'm not in a very good
mood I'm afraid.

Steven

On Thu, 05 Mar 2020 12:43:24 +0100, Marcus Tomlinson
<email address hidden> wrote:

> This release of Ubuntu is no longer receiving maintenance updates. If
> this is still an issue on a maintained version of Ubuntu please let us
> know.
>
> ** Changed in: ubiquity (Ubuntu)
> Status: Confirmed => Incomplete

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