[MASTER] ubiquity crashes instead of notifying the user of not enough disk space

Bug #220961 reported by Daniel Holbach

This bug report was converted into a question: question #633546: [MASTER] ubiquity crashes instead of notifying the user of not enough disk space.

534
This bug affects 97 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Triaged
High
Mathieu Trudel-Lapierre
Nominated for Lucid by Gaurish Sharma

Bug Description

Binary package hint: ubiquity

ubuntu@ubuntu:~$ tail -n 40 /var/log/syslog
Apr 23 10:37:58 ubuntu python: log-output -t ubiquity mount --bind /dev /target/dev
Apr 23 10:37:58 ubuntu grub-installer: info: architecture: amd64/generic
Apr 23 10:37:58 ubuntu grub-installer: info: Identified partition label for /dev/sda8: msdos
Apr 23 10:37:59 ubuntu grub-installer: dpkg: Kann /var/lib/dpkg/updates/tmp.i nicht auffüllen: No space left on device
Apr 23 10:37:59 ubuntu python: log-output -t ubiquity umount /target/cdrom
Apr 23 10:37:59 ubuntu finish-install: Disabling CD in sources.list
Apr 23 10:37:59 ubuntu python: Exception during installation:
Apr 23 10:37:59 ubuntu python: Traceback (most recent call last):
Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py", line 1911, in <module>
Apr 23 10:37:59 ubuntu python: install.run()
Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py", line 419, in run
Apr 23 10:37:59 ubuntu python: self.configure_bootloader()
Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py", line 1422, in configure_bootloader
Apr 23 10:37:59 ubuntu python: "GrubInstaller failed with code %d" % ret)
Apr 23 10:37:59 ubuntu python: InstallStepError: GrubInstaller failed with code 2
Apr 23 10:37:59 ubuntu python:
Apr 23 10:37:59 ubuntu ubiquity[7822]: debconffilter_done: Install (current: None)
Apr 23 10:37:59 ubuntu ubiquity[7822]: Exception in GTK frontend (invoking crash handler):
Apr 23 10:37:59 ubuntu ubiquity[7822]: Traceback (most recent call last):
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
Apr 23 10:37:59 ubuntu ubiquity[7822]: main()
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/lib/ubiquity/bin/ubiquity", line 224, in main
Apr 23 10:37:59 ubuntu ubiquity[7822]: install(args[0])
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
Apr 23 10:37:59 ubuntu ubiquity[7822]: ret = wizard.run()
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 428, in run
Apr 23 10:37:59 ubuntu ubiquity[7822]: self.progress_loop()
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 797, in progress_loop
Apr 23 10:37:59 ubuntu ubiquity[7822]: (ret, realtb))
Apr 23 10:37:59 ubuntu ubiquity[7822]: RuntimeError: Install failed with exit code 1
Apr 23 10:37:59 ubuntu ubiquity[7822]: Traceback (most recent call last):
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/share/ubiquity/install.py", line 1911, in <module>
Apr 23 10:37:59 ubuntu ubiquity[7822]: install.run()
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/share/ubiquity/install.py", line 419, in run
Apr 23 10:37:59 ubuntu ubiquity[7822]: self.configure_bootloader()
Apr 23 10:37:59 ubuntu ubiquity[7822]: File "/usr/share/ubiquity/install.py", line 1422, in configure_bootloader
Apr 23 10:37:59 ubuntu ubiquity[7822]: "GrubInstaller failed with code %d" % ret)
Apr 23 10:37:59 ubuntu ubiquity[7822]: InstallStepError: GrubInstaller failed with code 2
Apr 23 10:37:59 ubuntu ubiquity[7822]:
Apr 23 10:37:59 ubuntu last message repeated 2 times
ubuntu@ubuntu:~$ df -h
Dateisystem Größe Benut Verf Ben% Eingehängt auf
tmpfs 393M 13M 380M 4% /lib/modules/2.6.24-16-generic/volatile
tmpfs 393M 13M 380M 4% /lib/modules/2.6.24-16-generic/volatile
varrun 393M 100K 392M 1% /var/run
varlock 393M 4,0K 393M 1% /var/lock
udev 393M 56K 392M 1% /dev
devshm 393M 12K 393M 1% /dev/shm
tmpfs 393M 16K 393M 1% /tmp
gvfs-fuse-daemon 393M 40M 353M 11% /home/ubuntu/.gvfs
/dev/sda8 5,1G 5,1G 0 100% /target
ubuntu@ubuntu:~$

Revision history for this message
Daniel Holbach (dholbach) wrote :
Revision history for this message
Daniel Holbach (dholbach) wrote :
Revision history for this message
Daniel Holbach (dholbach) wrote :
Revision history for this message
Daniel Holbach (dholbach) wrote :
Evan (ev)
Changed in ubiquity:
importance: Undecided → High
status: New → Confirmed
Evan (ev)
summary: - ubiquity crashes instead of notifying the user of not enough disk space
+ [MASTER] ubiquity crashes instead of notifying the user of not enough
+ disk space
tags: added: ubiquity-1.8.7
tags: added: hardy
Changed in ubiquity (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Kim Allamandola (spacexplorer) wrote :

Same problem as described, but *there is all disk space needed!*
at least from the point of view of df, df -i etc...

Revision history for this message
Jacek Nykis (jacekn) wrote :

In my case there is definitely space on the device but installator crashes anyway:

root@ubuntu:/var/log# cat syslog |grep space
Oct 23 10:56:40 ubuntu kernel: [ 27.082465] ppdev: user-space parallel port driver
Oct 23 12:00:39 ubuntu ubiquity: Compiling /usr/share/python/debpython/namespace.py ...
Oct 23 12:02:28 ubuntu ubiquity: unable to install new version of `/usr/src/linux-headers-3.0.0-12-generic/include/config/pata/cs5536.h': No space left on device

But there is 15 GB available:
root@ubuntu:/var/log# df -h /target/usr/src/
Filesystem Size Used Avail Use% Mounted on
/dev/sda1 19G 2.3G 15G 14% /target

What is interesting is this:
root@ubuntu:/var/log# ls -l /usr/src/linux-headers-3.0.0-12-generic/
ls: cannot access /usr/src/linux-headers-3.0.0-12-generic/: No such file or directory

Revision history for this message
Stéphane Graber (stgraber) wrote :

Jacek: What filesystem is that? is it btrfs by any chance?

Steve Langasek (vorlon)
Changed in ubiquity (Ubuntu):
assignee: nobody → Stéphane Graber (stgraber)
Revision history for this message
Stephen Gaze (hillwalker801) wrote :

Third time of trying to install Ubuntu 11-10, once on an old Dell laptop and twice on a desktop.
First two occasions resulted in the installation failing to proceed beyond configuring the keyboard.
On this occasion the installation on a 40GB drive appeared to be proceeding well and then crashed.
I'm rapidly coming to the conclusion that this Linux won't be going in easily, if at all.

Revision history for this message
Stephen Gaze (hillwalker801) wrote :

OK. Second time of crashing in one hour. This time I tried reinstalled with the 40GB hard drive as slave (previously the drive was sole/master). Time to try another distro methinks. So much for Linux, once the domain of geeks, becoming simple to install

Revision history for this message
Stephen Gaze (hillwalker801) wrote :

Fifth installer crash right at the end of trying to install right from scratch. Not a happy bunny. Time to try another product.

Revision history for this message
Rafał Rzepecki (divided-mind) wrote :

Exactly the same problem as in comment #6.
(Using btrfs for root.)

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

Hmm it looks like there are two independent bugs being reported on this bug number:
   1) Places where ubiquity fails to spot that there really isn't enough space
   2) Places where something somewhere is either lying about the free space or falsely giving disk full errors.

Ideally these should be split.

Revision history for this message
Brian Murray (brian-murray) wrote :

Part 2 mentioned in comment #12 (free space required) is btrfs specific and bug 806784 is tracking that.

Revision history for this message
Christian Allen (christian-allen) wrote :

Installer Crash was in my case my own fault because I tried to install Ubuntu 11.10 on a computer without harddisks and only a USB-Stick with 4 GB of memory. Ubuntu did not let me install, 4,5 GB required. So I used a second stick with 8GB to continue and removed it later during installing. Later on installation failed.

Revision history for this message
douglas1 (dude111115) wrote :

Crashed while i had it installing to a Sandisk 8GB Flash drive. 8GB DDR3 RAM, was installing ubuntu 11.10. Earlier installed on the flashd rive was Ubuntu 10.10. Manually created partitions because i did not want a Swap being used on the flash drive, and it crashed mid way through the installation ( after about a half hour. )

Revision history for this message
Ajit Hatti (ajit-hattti) wrote :

Installer crashed while installing 11.10 on Virtual-Box platform. Disk space was layed out as follows :
/ - 2.5 GB
/home - 2.3 GB
Swap - 512 GB

RAM - 2 GB.

Update while installing option was ENABLED.

Revision history for this message
Robert L (robert-longfield) wrote :

Just got this error on 5 of 5 attempts.

500 GB HD setup as:

25MB /boot
20 GB /home
278GB /
2 GB /swap

Used EXT4 for a File system each time.
Updates wile installing was disabled.

Revision history for this message
Robert L (robert-longfield) wrote :

Fails with Ext 3 FS as well

Mythbuntu 11.10

Revision history for this message
Robert L (robert-longfield) wrote :

Tried installing into one 500 GB partition instead of breaking it down and there was no failure. The installer completed fine without crashing.

Revision history for this message
Goddard (kinggoddard) wrote :

I tried installing in a virtual box and it crashes. I have attempted to install other times and for some reason either a fault of virtual box or ubuntu the disc should dynamically expand and space shouldn't be an issue.

Revision history for this message
perpetualrabbit (perpetualrabbit) wrote :

It crashes every time with installing the same package: linux-image-3.0.0-.....
I tried with btrfs, and my own custom partitioning. This did not work so I tried letting the installer choose lvm and its preferred choices of filesystem sizes and type:

/ 322 MB, ext4
/boot 228 MB, ext2
/usr 5635 MB, ext4
/var 2816 MB, ext4
/tmp 368 MB, ext4
/home 5780 MB, ext4

See? no btrfs this time. The installation succeeded this time, but after logging into the system, and trying apt-get dist-upgrade, it fails again with `No space left on device´, and in the same linux-image-3.0.0-16 package.
So it seems to me that the bug is not btrfs, but rather in the linux-image package, or possibly in the apt system.

Revision history for this message
perpetualrabbit (perpetualrabbit) wrote :

Could it be that update while installing was ENABLED for all systems affected by this bug? If so, it would corroborate my theory that it is the linux-image-3.0.0-... package which is at fault. During my second try at installing, I did not have this enabled, I think. So if I'm right, it makes sense that I stumbled over the bug during apt-get dist-upgrade.

Nothing to do with what filesystem was used.

Revision history for this message
Robert L (robert-longfield) wrote :

I tried my install with update while installing Enabled and Disabled.
It didn't make a difference for me.

tags: added: qa-manual-testing
Revision history for this message
Sylvain Comte (sylvain-comte) wrote :

Also tried two install with update while installing enabled and disabled. Both crashes.

I got a big (250 go) hard disk that I full format on this laptop. So there's no place problem.

Once i got an error message about apt parameters configuring...

Revision history for this message
dave congour (hodad) wrote :

Have been trying to get my pc back for 2 days. Maybe it's related to my having partitoned the drive into separate /boot and /home partitions?

Seriously need this pc back if possible. It's my main work pc, and I can't afford a new one.

Any help greatly appreciated!

Revision history for this message
Jacek Nykis (jacekn) wrote :

I have just tested on 12.04 beta2 and it is all good. I installed on 10GB disk with one BTRFS partition (9GB) and 1GB of swap. No problems at all, installation completed fine

Revision history for this message
Hamish Blair (hmblair) wrote :

Lubuntu 12.4 failed installation for me. I had over 10 Gb in / and over 10 Gb in /home. Maybe my 2Gb swap space was too small? /boot was just under 50 Mb from memory - maybe that was the issue? My RAM is 512Mb if I remember rightly.

Revision history for this message
Arthur Hartwig (a-hartwig) wrote : Re: [Bug 220961] Re: [MASTER] ubiquity crashes instead of notifying the user of not enough disk space

On 03/06/12 03:07, Hamish Blair wrote:
> Lubuntu 12.4 failed installation for me. I had over 10 Gb in / and over
> 10 Gb in /home. Maybe my 2Gb swap space was too small? /boot was just
> under 50 Mb from memory - maybe that was the issue? My RAM is 512Mb if
> I remember rightly.
>
On a recent Ubuntu 12.04 install /boot had 51.5MB used. Suggest you
increase /boot to at least 100MB - requirements are likely to grow in
future versions since most things seem to need more space as time goes by.

Changed in ubiquity:
assignee: nobody → Terence M Keeler (terrykiow)
security vulnerability: no → yes
Revision history for this message
Stéphane Graber (stgraber) wrote :

Please don't mess with the assignee field or security flag.

security vulnerability: yes → no
Changed in ubiquity:
assignee: Terence M Keeler (terrykiow) → nobody
Revision history for this message
Sergio Meneses (sergiomeneses) wrote :

I have the same bug with my laptop: Acer Aspire 4750-6825. And as Jacek said in the last version the instalation proccess was rigth!

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

We might need to check that we're not running out of inodes here rather than blocks.

I was just helping a user who had got a disk full type of error from dpkg, but his ~10GB root had plenty
of free blocks; but he had run out of the ~610k inodes allocated; now I think in his case that was an upgrade on a 10.04 server, but still.

We might need a more careful analysis of the full errors to spot this.

Revision history for this message
Mads Columbia (etymtree) wrote :

I was pretty sure I had enough space, as I was using a 16gb usb boot and my netbook says it has 79gb of free space...
everything was going well until the very last minute when the error report appeared.
my concern now is, how do I install it and how will the whole partitioning thing work out when that happens? have the partitions already been created and how do I work with this?

Revision history for this message
Mike Wright (mpwright) wrote :

I can "create this bug" pretty reliably with the following method:

Using a computer with a lot of RAM and ubuntu 12.04 already installed make a new VM with 8192 MB RAM and 8.00 GB HDD and try to install ubuntu 12.04x64 desktop. Then just next-next-next your way through everything. If you had left the RAM at default 512 you could install just fine and change it after, but with RAM so high you wind up here.

Revision history for this message
Mike Wright (mpwright) wrote :

Should probably specify I mean VirtualBox when I say VM. I'm using the Dynamic .VDI in case that helps as well.

Revision history for this message
Dimitri John Ledkov (xnox) wrote :

Also Mike Wright, this bug is about not enough disk space (HDD). 8GB should be enough and I always do 8GB installs in a VM on daily basis. Maybe you meant ubiquity crashes with not enough memory? Please find of file a different bug, as your issue seems to be different from this one.

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

Mike: Yes, that does sound like a separate problem; if it's dependent on the amount of RAM; that almost sounds like a swap space allocation guess going wrong???

Dave

Changed in ubiquity (Ubuntu):
assignee: Stéphane Graber (stgraber) → nobody
Colin Watson (cjwatson)
no longer affects: ubiquity
Roopa (roopabdr)
Changed in ubiquity (Ubuntu):
assignee: nobody → Roopa (roopabdr)
assignee: Roopa (roopabdr) → nobody
CoUnFouZz (counfouzz)
no longer affects: ubiquity
jangoma (noorsine)
Changed in ubiquity (Ubuntu):
status: Triaged → Fix Committed
status: Fix Committed → Fix Released
Changed in ubiquity (Ubuntu):
status: Fix Released → Triaged
description: updated
Changed in ubiquity (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

Please do not change the status of this bug report, unless there is actual code committed to resolve this problem.

Changed in ubiquity (Ubuntu):
status: Fix Committed → Confirmed
Changed in clean-ubiquity-ubuntu (Ubuntu):
status: New → Confirmed
ultra (egidijuscom)
Changed in clean-ubiquity-ubuntu (Ubuntu):
status: Confirmed → Fix Committed
Changed in ubiquity (Ubuntu):
status: Confirmed → Fix Committed
Revision history for this message
Daniel John Brosman (danieo) wrote :

I am Installing ubuntu and I encounted an error pleam fix the problem thank you.

Revision history for this message
Morten Szilas (morten-szilas) wrote : Re: [Bug 220961] Re: [MASTER] ubiquity crashes instead of notifying the user of not enough disk space
Download full text (5.2 KiB)

Hi Daniel,
I am unfortunately not able to help you. I am a simple Ubuntu user once
reported a problem like you.
Brgds Morten

On 2 October 2013 21:52, Daniel John Brosman <email address hidden> wrote:

> I am Installing ubuntu and I encounted an error pleam fix the problem
> thank you.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (671857).
> https://bugs.launchpad.net/bugs/220961
>
> Title:
> [MASTER] ubiquity crashes instead of notifying the user of not enough
> disk space
>
> Status in “clean-ubiquity-ubuntu” package in Ubuntu:
> Fix Committed
> Status in “ubiquity” package in Ubuntu:
> Fix Committed
>
> Bug description:
> Binary package hint: ubiquity
>
> ubuntu@ubuntu:~$ tail -n 40 /var/log/syslog
> Apr 23 10:37:58 ubuntu python: log-output -t ubiquity mount --bind /dev
> /target/dev
> Apr 23 10:37:58 ubuntu grub-installer: info: architecture: amd64/generic
> Apr 23 10:37:58 ubuntu grub-installer: info: Identified partition label
> for /dev/sda8: msdos
> Apr 23 10:37:59 ubuntu grub-installer: dpkg: Kann
> /var/lib/dpkg/updates/tmp.i nicht auffüllen: No space left on device
> Apr 23 10:37:59 ubuntu python: log-output -t ubiquity umount
> /target/cdrom
> Apr 23 10:37:59 ubuntu finish-install: Disabling CD in sources.list
> Apr 23 10:37:59 ubuntu python: Exception during installation:
> Apr 23 10:37:59 ubuntu python: Traceback (most recent call last):
> Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py",
> line 1911, in <module>
> Apr 23 10:37:59 ubuntu python: install.run()
> Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py",
> line 419, in run
> Apr 23 10:37:59 ubuntu python: self.configure_bootloader()
> Apr 23 10:37:59 ubuntu python: File "/usr/share/ubiquity/install.py",
> line 1422, in configure_bootloader
> Apr 23 10:37:59 ubuntu python: "GrubInstaller failed with code %d" %
> ret)
> Apr 23 10:37:59 ubuntu python: InstallStepError: GrubInstaller failed
> with code 2
> Apr 23 10:37:59 ubuntu python:
> Apr 23 10:37:59 ubuntu ubiquity[7822]: debconffilter_done: Install
> (current: None)
> Apr 23 10:37:59 ubuntu ubiquity[7822]: Exception in GTK frontend
> (invoking crash handler):
> Apr 23 10:37:59 ubuntu ubiquity[7822]: Traceback (most recent call last):
> Apr 23 10:37:59 ubuntu ubiquity[7822]: File
> "/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
> Apr 23 10:37:59 ubuntu ubiquity[7822]: main()
> Apr 23 10:37:59 ubuntu ubiquity[7822]: File
> "/usr/lib/ubiquity/bin/ubiquity", line 224, in main
> Apr 23 10:37:59 ubuntu ubiquity[7822]: install(args[0])
> Apr 23 10:37:59 ubuntu ubiquity[7822]: File
> "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
> Apr 23 10:37:59 ubuntu ubiquity[7822]: ret = wizard.run()
> Apr 23 10:37:59 ubuntu ubiquity[7822]: File
> "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 428, in run
> Apr 23 10:37:59 ubuntu ubiquity[7822]: self.progress_loop()
> Apr 23 10:37:59 ubuntu ubiquity[7822]: File
> "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 797, in progress_loop
> Apr 23 10:37:59 ubuntu u...

Read more...

Changed in ubiquity (Ubuntu):
status: Fix Committed → Confirmed
Changed in clean-ubiquity-ubuntu (Ubuntu):
status: Fix Committed → Confirmed
Vito Zarra (emyaev)
Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Fix Released
waus (ramon-h4l1993)
Changed in clean-ubiquity-ubuntu (Ubuntu):
status: Confirmed → New
status: New → Incomplete
Changed in ubiquity (Ubuntu):
assignee: nobody → John Bolander II (wiremaster829)
sam2005 (sam2005new)
Changed in clean-ubiquity-ubuntu (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
Phillip Susi (psusi) wrote :

Please quit screwing with buttons you don't understand.

no longer affects: clean-ubiquity-ubuntu (Ubuntu)
Changed in ubiquity (Ubuntu):
assignee: John Bolander II (wiremaster829) → nobody
status: Fix Released → Triaged
Revision history for this message
moichim (jachim5-deactivatedaccount-deactivatedaccount) wrote :

I have this bug on Dell Inspiron 7720. It happens while installing Xubuntu 13.10 and also in Kubuntu 13.10. As far as I understood, the installation crashes when installing Grub.

Revision history for this message
Didier Lassissi (wdla) wrote :

I have an Intel Core Quad Q 8400N and Windows 7 (32 bit) , 4 Gb RAM, and a lot of space (40 Gb for Ubuntu, 4,5 Gb for Swap, and more than 500 Gb free in two disks)

A long time ago I installed Ununtu 12.04 LTS. It never worked : bad Grub? because Ubuntu never start when I choose it.

Recently I runed some cleaners on Windows : Malwarebytes AdwCleaner, and after that Ubuntu 12.04 LS started and stop. Si I thought that it ould be intresting to install the last version but the installation failed (my choice : update Ubuntu 12.04 LTS with Ubuntu 13.10.

Revision history for this message
IngoA (kopfende) wrote :

Thinkpad x61 here. Tried to install 13.10 - first try sort of success, but cant login, user pw is not recognised. Installed again, during installing update-notifier it throws this bug. Tried this again with same problem. There is no logic in this. 2 GB ram, 12 GB disk should be big enough. So what?

Revision history for this message
IngoA (kopfende) wrote :

Update: now installed okay - deleted the Volumes Ubuntu had made (in Vista *schudder*) and installed okay. Seems that the install option "install Ubuntu and delete all user data" doesnt delete evey leftovers but leaves something to complain about later ...

Revision history for this message
camerondtrain (camerondtrain) wrote :

I was able to get around this by reformating my boot partition when I was reinstalling ubuntu.

Revision history for this message
Andrew Lorien (subscriptions-e) wrote :

I was directed to this bug report by the Kubuntu 14.04 installer.
using an 8GB SD card
installation failed using LVM (with or without 3rd party software and updates)
installation succeeded using normal partition (without 3rd party software or updates)

Revision history for this message
Strategos (psamaras1) wrote :

I was installing Ubuntu 14.4.1 trying to dul boot an Asus Win8 laptop. Disc space is not the problem for me.
I did many tries to install and still failing against the UEFI monster, maybe the specific manufacturer is of blame. I still can't tell.
After the attempt I checked that installation is incomplete. /boot dir was empty.

Revision history for this message
Einstein do Nascimento (einsteinnjr) wrote :

I was reinstalling a ubuntu 14.4.1 64bits EFI on the place of a ubuntu 14.4.1 32bits legacy grub.
Formatted the / device, /boot and added a bios reserved place. And still appear that problem.
I am trying to use a dual boot in it, and the former legacy grub didn't worked, because I already have in that machine a windows 8 EFI.

Revision history for this message
kishagi (kishagi-azuka-4) wrote :

I don't know whats going on. Ive been having multiple issues with various linux distro installations.

Anyway I created a /boot partition of 120mb, a / partition of 41000mb, and a 2gb swap area on my reformatted SSD (120gb)

So installing Ubuntu 14.04 LTS via bootable usb, the installation runs smooth until I run into this message :

Error installing linux-image-3.13.0-24 generic... error exit status 2

and then Im redirected to this page. Im confused as I got everything to install painlessly on May 18th. I truly appreciate your help.

Oh I am also dual booting with Windows 8.1 on another SSD.

Revision history for this message
Irving Bunton Jr (vingjr) wrote :

Before installing, it said that /var needed 305 MB or so. I increased it to 450 Mb, but it still crashed and /var is 100%. I was installing 3rd party software and downloading updates for lubuntu 14.04.1

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in clean-ubiquity-ubuntu (Ubuntu):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
assignee: nobody → Rudolf Kimmig (rudolfkimmig)
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Rudolf, please don't assign bugs to yourself unless you plan on working on it yourself.

Reassigning to me; I've just marked 1423377 as a duplicate, we can at least make ubiquity write out some meaningful or half-helpful error message when the disk space is very low, rather than a straight-out crash.

Changed in ubiquity (Ubuntu):
assignee: Rudolf Kimmig (rudolfkimmig) → Mathieu Trudel-Lapierre (mathieu-tl)
no longer affects: clean-ubiquity-ubuntu (Ubuntu)
kimhoojun (jayeol-play)
Changed in ubiquity (Ubuntu):
status: Triaged → Fix Released
Phillip Susi (psusi)
Changed in ubiquity (Ubuntu):
status: Fix Released → Triaged
Revision history for this message
Jetstorm (jetstormnation) wrote :

Attempting to install 14.10 dual boot along side windows 8 on HP Stream 11 laptop.

The installer automatically resized the Ubuntu partition to 7.1 GB. I applied the "install updates" during installation. It copied and installed everything just fine up to the point where it was "configuring the linux image extras" and then the installer crashed out.

I will add that the installer was taking a very long time, over an hour just to get to this point where it crashed.

I'll try to partition the drive myself or try it without the updates and see if that works.

Revision history for this message
Skyman (sskyman) wrote :

Bug still present in Kubuntu vivid daily 20150417 amd64. ubuntu-bug opens this report.

Revision history for this message
acfrazier (acfrazier) wrote :

Bug is still present in the release version of vivid. This has existed since 2011, why has it not been fixed?

Revision history for this message
Kevin (mystyc1) wrote :

Crashed while trying to install Xubuntu 15.04 onto a SSD with a GPT partition table and a preexisting windows boot loader EFI partition. I am using a USB key that is probably bad as it likely fell out of a plane (not sure actually). I have 4 other sticks that are in the late stages of senescence, as they have been rewritten upon more times than a low priced hooker at a tattoo parlor for tattooists-in-training. I shall keep trying until I am done.

Revision history for this message
lordievader (oliviervdtoorn) wrote :

This bug is present in Kubuntu Wily (Beta 1) too. Yesterday I tried to install it on a 4 Gb root and 4Gb /home and Ubiquity crashed. It showed a crash dialog, but there were no contents in the dialog.

Revision history for this message
Geokimbo (kfrankcombe) wrote :

Same issue here installing on VBox on a Win7 base. Installed just fine on another Dell machine with VBox last week. Will try again with less RAM allocated. While I accept the comment that RAM is not HDD and this may be a different issue, this is the thread Launchpad directed me to when the install crashed and for a VBox RAM and HDD end up merging so maybe I need to drop it back from the 5Gb RAM I gave it.

Revision history for this message
Geokimbo (kfrankcombe) wrote :

Follow up - successfully installed 14.04 on VBox (Win 7 x 64 base) after dropping the amount of memory required and turning off load 3rd party apps as both these are mentioned as possible causes, above. Don't know which one did the job but it is now a working system.

Revision history for this message
Brian Murray (brian-murray) wrote :

@lordievader - I'd suspect that a 4Gb root partition is insufficient.

@Geokimbo - did you use LVM during the install?

Revision history for this message
mattman00000 (mattman00000) wrote :

install failed 15.04 virtualbox with win10x64, 4GB RAM assigned, 8GB virtual disk set to default (dynamic allocation I think) and LVM and Internet Updates enabled

trying again

Revision history for this message
mattman00000 (mattman00000) wrote :

disabled all that and it works now... next person who has this problem needs to only disable one of these options lol

Revision history for this message
Jeff Lane  (bladernr) wrote :

Tried installing Wily to a Macbook Air with the following settings:

2GB Encrypted partition for swap
70GB Encrypted partiton for /
200MB ext2 partition for /boot

I did not tell it to download updates, I did tell it to install 3rd party drivers. This should NOT have happened with these settings.

Revision history for this message
Jeff Lane  (bladernr) wrote :

and why is the installer telling me that I am seeing a bug in ubiquity that has been in existence since 2008?

Revision history for this message
John F Leach (jfleach) wrote :

Crashed in xubuntu 16.04.

Revision history for this message
Max Brustkern (nuclearbob) wrote :

This is affecting trusty installs.

mahan (mahan-rnj)
Changed in ubiquity (Ubuntu):
status: Triaged → Confirmed
information type: Public → Private
Changed in ubiquity (Ubuntu):
assignee: Mathieu Trudel-Lapierre (cyphermox) → nobody
assignee: nobody → mahan (mahan-rnj)
Paul Collins (pjdc)
Changed in ubiquity (Ubuntu):
assignee: mahan (mahan-rnj) → Mathieu Trudel-Lapierre (cyphermox)
status: Confirmed → Triaged
information type: Private → Public
Revision history for this message
Tom (tom6) wrote :

This old bug-bear has re-emerged again :(

My sda7 (target) has just over 6 Gb unused empty space and i tried again on my sda8 which has just over 12 Gb unused free empty space. GParted reports no errors on either partition.

4 Gb Ram
Dual Core AMD Opteron(tm) Processor 165 × 2
Gallium 0.4 on NVC4

My LiveUsb 223 Mb free space left, according to Launcher - Settings - Details - Install Updates (it tries to install newer kernel packages which apt-get wanted to ignore (quite rightly so imo))

I have run updates, in small batches so i can clean & autoremove etc between batches. If i don't run updates the installer crashes for a different reason, at least it seems quite different. Yday i was able to install 16.04 to my sda6 (5 Gb empty free space)

I am trying to consolidate all my game-saves (and such) from old hard-drives. I'm not sure how i sync'd the old drives' partitions onto my newer one. Probably g"ddrescue". These 2 remaining partitions have caused problems before but i thought a non-formatting install would fix the various permissions from 777 to whatever is relevant as well as kinda fix whatever problems had been on those old systems. Both partitions had Linux on them before, probably Ubuntu from around 2008/2009 but possibly Wolvix or SliTaz or something. I might try to re-rescue those old hard-drives now that i know more about what i'm doing and can hopefully avoid bumps that led to bad ideas (such as the whole 777 thing).

I do have a working Ubuntu (or few) which helps me work, rest and play.

So this bug/problem is not essential for me, it's just a curiosity.

Good luck and many regards from
Tom :)

Revision history for this message
David (david-dp-) wrote :

I experienced this problem in a VirtualBox 5.0.25 64-bit VM running on Windows 10 64-bit while trying to install Ubuntu 15.10 64-bit from an ISO.

I've previously installed the same ISO using a slightly earlier build of VirtualBox 5.0 64-bit on a slightly earlier build of Windows 10 64-bit on the same machine, but in that case I was using the built-in SSD of the laptop and this time I tried using an external 2TB Seagate HD.

Revision history for this message
David (david-dp-) wrote :

[Can't edit my comment of 5 mins ago, so adding a new one]

After closing the browser that the installer opened to this page when it ran into the problem, the VM appeared to restart and presented a correct-looking desktop. I was able to unlock several items from the taskbar, then was prompted to report a problem. When shutting down that VM manually, it shows "[28.474058] intel_rapl: no valid rapl domains found in package 0alized - upgrade BIOS or use force_addr=0xaddr".

FYI, Windows 10 no longer uses BIOS.

Revision history for this message
David (david-dp-) wrote :

When I tried with "Download updates while installing" and "Use LVM", it failed twice.

When I opted not to download updates, it failed again.

When I opted not to download updates and didn't ask for LVM, it claimed success. I suspect this is an Ubuntu problem with UEFI; if so, it would be good to disable the LVM option on systems using UEFI and add a caption "Not compatible with host UEFI".

rodneyc (rodney-c-moore)
Changed in ubiquity (Ubuntu):
status: Triaged → Incomplete
Changed in ubiquity (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Yinepuhotep (yinepuhotep) wrote :

In 16.04 LTS, installing on a 900GB / partition and a 350MB /boot partition. I used to be able to use a 100MB /boot partition, but if Grub requires more space now, that might explain it. I'll give it a try installing everything to my 900GB partition and see what happens.

Revision history for this message
ajpro (ajitjk) wrote :

Some additional info that may help. I was installing using a 32 bit bootloader, as my netbook was not detecting the 64 bit bootloader. I think this is where the issue lies.

Revision history for this message
Maynard (maynard420) wrote :

I used USB installer and I get no grub2 found. If I use UNetbootin I get casper/vm/linuz incomplete or something of that nature. I have tried .iso's, .iso.torrent's, and direct from ubuntu's own Studio 16.01 AND 16.02. I'm not even gonna try 16.04 if the previous bugs weren't fixed. I tried through terminal dd **** and it says no such file when I can see it in downloads. It also always says no cache mode found assuming write through before the studio logo pops up. So what is the problem? I've been unable to get ANY studio OS for over a week now.

Changed in ubiquity (Ubuntu):
status: Triaged → Invalid
Phillip Susi (psusi)
Changed in ubiquity (Ubuntu):
status: Invalid → Triaged
Revision history for this message
WaltSullivan (walts) wrote :

Trying to install 16.04.3 on a Lenovo ThinkCentre M91p with

40 MB EFI primary
1200 MB swap primary
5000 MB / logical
1000 MB /boot logical
the rest /home

tags: added: bugpattern-written
Revision history for this message
Don Straney (dcstraney) wrote :

Installing Kubuntu 22.04 LTS with a 250 MB /boot partition resulted in this message:
installed initramfs-tools package post-installation script
subprocess returned error exit status 1

Decent chance it's the same fundamental issue at work (14 years later?) as it left /boot filled with some symlinks for the initramfs and kernel image that point to nonexistent targets - it probably ran into the size issue while trying to copy in those images.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.