Ubuntu 24.04.3 LTS installer shuts off randomly wherever the step of the installation I am in (timezone, name, language etc.).

Bug #2133454 reported by Maciej
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Ubuntu 24.04.3 LTS installer shuts off randomly no matter the step of the installation I am in (timezone, name, language etc.) without displaying any error.

At one point I didn't even have to click on any option on the installer, the installer just disappeared within seconds.

To be able to install Ubuntu 24.04.3 LTS, I had to choose Ubuntu (safe graphics) option instead of choosing Try or Install Ubuntu option. When I chose Ubuntu (safe graphics), the installer popped up with a small resolution (I think it was 800x480). I couldn't change the resolution, but the installer itself was working properly and I was able to go through every step of the installation and install Ubuntu without any issues.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.14.0-36.36~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-36-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 30 11:23:41 2025
InstallCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-36-generic root=UUID=14618515-4366-4cd5-a4a2-a0ae53b1f5f1 ro quiet splash vt.handoff=7
InstallationDate: Installed on 2025-11-27 (3 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
ProcEnviron:
 LANG=pl_PL.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

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Maciej (haphner) wrote :
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