24.04 LTS Installation failed on RPI5

Bug #2065367 reported by M Gordon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

I had RaspiOS Debian 12 bookworm desktop running on my 8GB Raspberry Pi 5. I'm attempting to switch to the RPi version of Ubuntu Desktop 24.04 LTS. I've created an install microSD card with raspi-imager and selected Other OS then Ubuntu Desktop 24.04 LTS.

After picking English, Los Angeles, etc., then I get to the point where I input details to name the host and create my user account, click next and get Installation Failed. I click OK, some text flashes by fast, then get a basic sign-in screen but can't sign in. It won't accept the username and password I selected, and ubuntu/ubuntu. I tried a terminal session on tty2 to see if I could check any logs but again, no working username/password.

In case it was some sort of download error with raspi-imager, I downloaded the "ubuntu-24.04-preinstalled-desktop-arm64+raspi.img.xz" file and used Rufus to write that to the install media. The microSDXC card is a brand new Samsung 256GB Pro Plus A2 V30.

What do I do now?

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2065367/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
M Gordon (sdmlg) wrote :

Got the auto comment about lack of package. Looked at Finding the Right Package. It happens during the installation of Ubuntu 24.04 LTS so it looks like the right package is ubiquity.

affects: ubuntu → ubiquity (Ubuntu)
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