Installation is crashed for unknown reason

Bug #2054507 reported by dharun Kumar

This bug report was marked for expiration 1 days ago. (find out why)

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

In ubuntu 22.04, when I try to install, it is saying installation crashed.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.20
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CasperVersion: 1.470.2
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 21 10:37:12 2024
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
ProcEnviron:
 LANGUAGE=en_IN
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
dharun Kumar (dharunkumar123) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Paul White (paulw2u) wrote :

From UbiquitySyslog.txt which was added to this bug report:

Feb 21 05:06:54 ubuntu kernel: [ 402.031297] SQUASHFS error: zlib decompression failed, data probably corrupt
Feb 21 05:06:54 ubuntu kernel: [ 402.031305] SQUASHFS error: Failed to read block 0x19b56245: -5
Feb 21 05:06:54 ubuntu kernel: [ 402.031391] SQUASHFS error: zlib decompression failed, data probably corrupt
Feb 21 05:06:54 ubuntu kernel: [ 402.031393] SQUASHFS error: Failed to read block 0x19b761ae: -5
Feb 21 05:06:54 ubuntu kernel: [ 402.032128] SQUASHFS error: zlib decompression failed, data probably corrupt
Feb 21 05:06:54 ubuntu kernel: [ 402.032130] SQUASHFS error: Failed to read block 0x19b56245: -5

It's possible you had a bad write to your installation media or for some other reason its contents could not be read correctly. If you've tried again and are still having problems you should try re-writing the image to your media (and may be re-download the image too).

Changed in ubiquity (Ubuntu):
status: New → Incomplete
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