Comment 14 for bug 205359

Revision history for this message
Marsh (marshcast-googlemail) wrote : Re: [Bug 205359] Re: Unable to install Hardy Beta Desktop i386

sorry Charlie - this bug was sent in 2008. I no longer have the machine :(

Take care,

M. :)

On 28 March 2010 18:28, Charlie Kravetz <email address hidden> wrote:

> Could you please attach /var/log/syslog and /var/log/partman to this
> bug, following the directions in
> http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in
> advance.
>
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> Unable to install Hardy Beta Desktop i386
> https://bugs.launchpad.net/bugs/205359
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubiquity” package in Ubuntu: Incomplete
>
> Bug description:
> I was unable to install Hardy Heron Beta Desktop i386 (downloaded on
> 2008-03-22) on my physical machine. Four attempts were made:
>
> 1. Chose "Install" from the LiveCD boot menu (which bypasses the live
> session). I chose a "manual" partitioning. Windows 2000 is installed on the
> machine, as well as an earlier Ubuntu installation, using two partitions. I
> chose to leave the Windows partitions alone, format the partition previously
> mounted as /, and not format the partition mounted as '/home'. The
> installation progressed but part of the way through an error message popped
> up with the title "Failed to copy files; faulty CD/DVD or hard disk?" saying
> that the CD or hard drive has a problem. This is the text of the error:
>
> "The installer encountered an error copying files to the hard disk:
>
> [Errno 5] Input/output error
>
> This particular error is often due to a faulty CD/DVD disk or drive, or a
> faulty hard disk. It may help to clean the CD/DVD, to burn the CD/DVD at a
> lower speed, to clean the CD/DVD drive lens (cleaning kits are often
> available from electronics suppliers), to check whether the hard disk is old
> and in need of replacement, or to move the system to a cooler environment."
>
> (The spelling "Errno" is not my mistake, it is spelled that way in the
> error message.) The CD has been checked multiple times for errors and there
> is nothing known wrong with the hard drive or DVD drive (after failing to
> install Hardy, I was able to install Kubuntu 7.10 on the machine without
> errors). The install stops and drops to the live session desktop.
>
> 2. Booted into a Live session and double-clicked on the "Install" icon on
> the desktop. Same selections for partitioning as above. Curiously in the
> "Migrate Documents and Settings" step the Windows installation was not
> detected. The installation progressed past the input screens, but before
> finishing the progress bar indicator simply disappeared, dropping to the
> Live session desktop. A reboot of the computer shows that at the very least
> grub was not properly installed. What was probably the previous grub
> installation crashed with Error 15.
>
> 3. Tried again using same method as 2. but after going all the way through
> Step 7 of 7, clicking Next to start the install caused the installer to drop
> back to Step 4 of 7 for partitioning. Every time step 7 was reached and the
> install was begun, it immediately dropped back to step 4.
>
> 4. Same as in 3. but checked boxes to format both the partitions ('/' and
> '/home'). Again the installer dropped back to step 4 after the final step 7.
>
> I suspect there is a problem with the partitioning I am trying to do but
> there should not be.
>
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