Welcome screen hangs in 23.04.

Bug #2009489 reported by Franziska Naepelt
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-installer
Won't Fix
Undecided
Unassigned
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Daily build ISO version:
2023-03-06

I'm following this testcase: http://iso.qa.ubuntu.com/qatracker/testcases/1758/info
I'm using this iso: http://iso.qa.ubuntu.com/qatracker/milestones/441/builds/273101/testcases
I'm running the installation in Virutalbox

[ Expectation ]

In the second step of the testcase I can click the continue button in the welcome screen.

[ What is actually happening? ]
The welcome window hangs forever and the continue button remains greyed out.
I've waited ~ 5 min.

[ Workaround ]
* Close the window
* Start install Ubuntu a second time
* This will bring me directly to the Welcome window where I'm able to select my langue.
* Continue button is available now

lsb_release -rd
No LSB modules are available.
Description: Ubuntu Lunar Lobster (development branch)
Release: 23.04

Tags: iso-testing
Changed in ubiquity (Ubuntu):
milestone: none → ubuntu-23.04
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2009489

tags: added: iso-testing
Revision history for this message
Franziska Naepelt (fnaepelt) wrote :
Revision history for this message
Franziska Naepelt (fnaepelt) wrote :

I cannot reproduce this in daily build: 20230308

Revision history for this message
Brian Murray (brian-murray) wrote :

This actually looks like a screenshot from the new desktop installer which is flutter based and is shipped as a snap.

Changed in ubiquity (Ubuntu):
milestone: ubuntu-23.04 → none
Revision history for this message
Sebastien Bacher (seb128) wrote :

Closing that ubuntu-desktop-installer report since the component is deprecated. We aren't going to fix 23.10 installer bugs at this point and Noble uses ubuntu-desktop-provision, feel free to reopen/reassign to that component if that's still an issue with the noble beta image

Changed in ubuntu-desktop-installer:
status: New → Won't Fix
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