| 2022-09-26 20:26:19 |
Erich Eickmeyer |
bug |
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added bug |
| 2022-09-26 20:26:19 |
Erich Eickmeyer |
attachment added |
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Screenshot 1: Bad Keyboard View https://bugs.launchpad.net/bugs/1990887/+attachment/5619241/+files/VirtualBox_ISOTest_19_09_2022_13_51_25.png |
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| 2022-09-26 20:27:00 |
Erich Eickmeyer |
attachment added |
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Screenshot 2: Resized Window https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1990887/+attachment/5619242/+files/VirtualBox_ISOTest_26_09_2022_13_20_47.png |
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| 2022-09-26 20:27:32 |
Erich Eickmeyer |
tags |
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jammy kinetic kubuntu |
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| 2022-09-26 20:27:48 |
Erich Eickmeyer |
description |
During oem-config mode, the window is presented too small and causes readability issues with the keyboard layout presentation (see screenshot 1). It is easily fixed by manually resizing the window (screenshot 2), but this is a bad user experience and a bad first-touch item for OEM users. |
During oem-config mode, the window is presented too small and causes readability issues with the keyboard layout presentation (see screenshot 1). It is easily fixed by manually resizing the window (screenshot 2), but this is a bad user experience and a bad first-touch item for OEM users.
This issue exists in both Kinetic and Jammy. |
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| 2022-09-26 20:27:58 |
Erich Eickmeyer |
tags |
jammy kinetic kubuntu |
jammy kinetic kubuntu oem |
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| 2022-09-26 20:35:32 |
Erich Eickmeyer |
nominated for series |
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Ubuntu Kinetic |
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| 2022-09-26 20:35:32 |
Erich Eickmeyer |
bug task added |
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ubiquity (Ubuntu Kinetic) |
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| 2022-09-26 20:35:32 |
Erich Eickmeyer |
nominated for series |
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Ubuntu Jammy |
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| 2022-09-26 20:35:32 |
Erich Eickmeyer |
bug task added |
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ubiquity (Ubuntu Jammy) |
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| 2022-09-28 08:11:40 |
Ubuntu QA Website |
tags |
jammy kinetic kubuntu oem |
iso-testing jammy kinetic kubuntu oem |
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| 2022-09-28 08:14:00 |
Adolfo Jayme Barrientos |
ubiquity (Ubuntu Jammy): importance |
Undecided |
Low |
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| 2022-09-28 08:14:03 |
Adolfo Jayme Barrientos |
ubiquity (Ubuntu Kinetic): importance |
Undecided |
Low |
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| 2022-09-29 20:54:27 |
Dave Jones |
tags |
iso-testing jammy kinetic kubuntu oem |
iso-testing jammy kinetic kubuntu oem rls-kk-incoming |
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| 2022-10-06 15:14:56 |
Steve Langasek |
tags |
iso-testing jammy kinetic kubuntu oem rls-kk-incoming |
iso-testing jammy kinetic kubuntu oem rls-kk-notfixing |
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| 2022-10-07 22:13:52 |
Erich Eickmeyer |
attachment added |
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Fix oem kde window width issue https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1990887/+attachment/5622156/+files/0001-Fix-kde-OEM-window-width-issue.patch |
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| 2022-10-07 22:14:10 |
Erich Eickmeyer |
ubiquity (Ubuntu Jammy): assignee |
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Erich Eickmeyer (eeickmeyer) |
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| 2022-10-07 22:14:11 |
Erich Eickmeyer |
ubiquity (Ubuntu Kinetic): assignee |
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Erich Eickmeyer (eeickmeyer) |
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| 2022-10-07 22:14:20 |
Erich Eickmeyer |
ubiquity (Ubuntu Jammy): status |
New |
In Progress |
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| 2022-10-07 22:14:22 |
Erich Eickmeyer |
ubiquity (Ubuntu Kinetic): status |
New |
In Progress |
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| 2022-10-07 22:18:42 |
Erich Eickmeyer |
bug |
|
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added subscriber Ubuntu Foundations Team |
| 2022-10-07 22:18:52 |
Erich Eickmeyer |
bug |
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added subscriber Ubuntu Installer Team |
| 2022-10-07 22:19:15 |
Erich Eickmeyer |
tags |
iso-testing jammy kinetic kubuntu oem rls-kk-notfixing |
iso-testing jammy kinetic kubuntu oem |
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| 2022-10-08 00:26:56 |
Ubuntu Foundations Team Bug Bot |
tags |
iso-testing jammy kinetic kubuntu oem |
iso-testing jammy kinetic kubuntu oem patch |
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| 2022-10-10 10:01:44 |
Julian Andres Klode |
ubiquity (Ubuntu Jammy): status |
In Progress |
Triaged |
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| 2022-10-10 10:01:45 |
Julian Andres Klode |
ubiquity (Ubuntu Kinetic): status |
In Progress |
Triaged |
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| 2022-10-10 17:06:18 |
Erich Eickmeyer |
ubiquity (Ubuntu Jammy): importance |
Low |
High |
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| 2022-10-10 17:06:21 |
Erich Eickmeyer |
ubiquity (Ubuntu Kinetic): importance |
Low |
High |
|
| 2022-10-11 22:32:26 |
Launchpad Janitor |
ubiquity (Ubuntu Kinetic): status |
Triaged |
Fix Released |
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| 2022-10-11 23:04:09 |
Erich Eickmeyer |
description |
During oem-config mode, the window is presented too small and causes readability issues with the keyboard layout presentation (see screenshot 1). It is easily fixed by manually resizing the window (screenshot 2), but this is a bad user experience and a bad first-touch item for OEM users.
This issue exists in both Kinetic and Jammy. |
[ Impact ]
* During oem-config mode, the window is presented too small and causes readability issues with the keyboard layout presentation (see screenshot 1). It is easily fixed by manually resizing the window (screenshot 2), but this is a bad user experience and a bad first-touch item for OEM users.
This is easily fixed via the patch provided and has been fixed in Kinetic.
[ Test Case ]
* Download Kubuntu 22.04.1 ISO
* Install via OEM Install Mode
* Double-click "Prepare For Shipping", enter password, reboot.
* Notice window is presented too small upon first run for intended user during oem-config mode. When selecting keyboard layout, the presentation is very bad and key labels overlap each other.
[ Where things could go wrong ]
* This is a one-line fix that makes the window 790 pixels wide, meaning it is just smaller than wide enough for a 800 pixel-wide monitor. However, this is wider than a 640 pixel-wide monitor, and users with that small of a monitor will be affected. However, using Kubuntu 22.04 on a 640x480 display is a self-inflicted bad user experience anyhow, so only a very small fraction of those users will be affected. Additionally, this only affects the OEM config, and as far as I know, no OEMs are shipping 640 pixel-wide displays. |
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| 2022-10-11 23:04:19 |
Erich Eickmeyer |
summary |
oem-config-kde: window too small, bad UX |
[SRU] oem-config-kde: window too small, bad UX |
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| 2022-10-11 23:22:13 |
Erich Eickmeyer |
attachment added |
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Debdiff https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1990887/+attachment/5623216/+files/ubiquity_22.04.17_to_18.debdiff |
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| 2022-10-11 23:51:36 |
Erich Eickmeyer |
ubiquity (Ubuntu Jammy): status |
Triaged |
In Progress |
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| 2022-10-11 23:51:45 |
Erich Eickmeyer |
bug |
|
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added subscriber Ubuntu Stable Release Updates Team |
| 2022-10-21 11:46:18 |
Timo Aaltonen |
ubiquity (Ubuntu Jammy): status |
In Progress |
Fix Committed |
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| 2022-10-21 11:46:21 |
Timo Aaltonen |
bug |
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added subscriber SRU Verification |
| 2022-10-21 11:46:26 |
Timo Aaltonen |
tags |
iso-testing jammy kinetic kubuntu oem patch |
iso-testing jammy kinetic kubuntu oem patch verification-needed verification-needed-jammy |
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| 2022-10-24 18:39:09 |
Erich Eickmeyer |
attachment added |
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VirtualBox_ISOTest_24_10_2022_11_38_02.png https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1990887/+attachment/5626477/+files/VirtualBox_ISOTest_24_10_2022_11_38_02.png |
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| 2022-10-24 18:39:31 |
Erich Eickmeyer |
tags |
iso-testing jammy kinetic kubuntu oem patch verification-needed verification-needed-jammy |
iso-testing jammy kinetic kubuntu oem patch verification-done verification-done-jammy |
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| 2022-10-25 12:10:50 |
Simon Chopin |
removed subscriber Ubuntu Foundations Team |
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| 2022-11-14 21:29:14 |
Launchpad Janitor |
ubiquity (Ubuntu Jammy): status |
Fix Committed |
Fix Released |
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| 2022-11-14 21:29:18 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
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