installer crashed

[Stephen Hatchett]

got installer crashed message. Now I can only operate in temporary user mode.
When I open laptop I only get the screensaver photo, there are no program tabs ie nothing to open.
In temporary mode only one page opens but there is NO sound.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.19
ProcVersionSignature: Ubuntu 5.4.0-125.141-generic 5.4.195
Uname: Linux 5.4.0-125-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 26 14:42:32 2022
InstallCmdLine: BOOT_IMAGE=(hd0,gpt4)/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash oem-config/enable=true ---
InstallationDate: Installed on 2017-12-21 (1708 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: ubiquity
UpgradeStatus: Upgraded to focal on 2022-05-30 (87 days ago)

[Stephen Hatchett (hatcheee)]

Sorry this doesnt help much.
What do I need to do to get running again.
I still can only operate in temporary mode and NO sound.
steve hatchett

Quoting Seth Arnold <email address hidden>:

> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1987729
>
> Title:
> installer crashed
>
> Status in Ubuntu:
> New
>
> Bug description:
> got installer crashed message. Now I can only operate in temporary user
> mode.
> When I open laptop I only get the screensaver photo, there are no program
> tabs ie nothing to open.
> In temporary mode only one page opens but there is NO sound.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: ubiquity 20.04.15.19
> ProcVersionSignature: Ubuntu 5.4.0-125.141-generic 5.4.195
> Uname: Linux 5.4.0-125-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.24
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Aug 26 14:42:32 2022
> InstallCmdLine: BOOT_IMAGE=(hd0,gpt4)/casper/vmlinuz.efi
> file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash
> oem-config/enable=true ---
> InstallationDate: Installed on 2017-12-21 (1708 days ago)
> InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
> (20170801)
> SourcePackage: ubiquity
> UpgradeStatus: Upgraded to focal on 2022-05-30 (87 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1987729/+subscriptions
>
>

[Stephen Hatchett (hatcheee)]

Sorry but Not much help.
How Do I relaunch and get running again?
steve Hatchett

Quoting Ubuntu Foundations Team Bug Bot <email address hidden>:

> ** Package changed: ubuntu => ubiquity (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1987729
>
> Title:
> installer crashed
>
> Status in ubiquity package in Ubuntu:
> New
>
> Bug description:
> got installer crashed message. Now I can only operate in temporary user
> mode.
> When I open laptop I only get the screensaver photo, there are no program
> tabs ie nothing to open.
> In temporary mode only one page opens but there is NO sound.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: ubiquity 20.04.15.19
> ProcVersionSignature: Ubuntu 5.4.0-125.141-generic 5.4.195
> Uname: Linux 5.4.0-125-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.24
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Aug 26 14:42:32 2022
> InstallCmdLine: BOOT_IMAGE=(hd0,gpt4)/casper/vmlinuz.efi
> file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash
> oem-config/enable=true ---
> InstallationDate: Installed on 2017-12-21 (1708 days ago)
> InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
> (20170801)
> SourcePackage: ubiquity
> UpgradeStatus: Upgraded to focal on 2022-05-30 (87 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1987729/+subscriptions
>
>