Install alongside Windows 10 crashed during Xubuntu install

Bug #1963753 reported by Thomas E. Reed
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was installing Xubuntu 21.10 alongside Windows 10 on a Dell Optiplex 9020 minitower. Both installations are new. The Xubuntu installer divided the WD 1 terabyte SSD in half, which I thought would be fair to both operating systems.

Near the end of the install a fatal error message popped up. I believe it said there was a problem with Grub. Unfortunately I cannot append the logs in this email: the running Xubuntu won't let me access or copy the logs. If you email me at <email address hidden>, I'll get into this computer, and copy the log files /var/log/syslog and var/log/partman and mail them from my own regular Linux Mint computer. Thank you for whatever help you can provide me, and I'll check for email from you tonight after work.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity 21.10.10
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465
Date: Sat Mar 5 07:17:55 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Thomas E. Reed (tomreedtoon) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thomas, those logs have probably already been attached to the bug report automatically. Please check the attachments. If you feel you need to add any further logs then just go to "Add attachment" in the bottom right hand corner of the bug report web page and add them. No need to email then anywhere.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.