Ubuntu installing crash on nvme - XDG_RUNTIME_DIR is not owned by us (uid 0)

Bug #1963742 reported by maxallica
This bug report is a duplicate of:  Bug #1881681: the installer crashes. Edit Remove
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Version: Ubuntu 21.10
Installation type: via USB flash drive
CPU: Ryzen 7 PRO 5750GE
RAM: 64 GB ECCC UDIMM DDR4 (2x 32GB)
Mainboard: Gigabyte X570 UD
Installation drive: Crucial P5 Plus - NVME M.2 SSD (1TB)

Ubuntu installation crashes at installation step "creating user".
Partition tables was configured right.

EFI partition with 103000 MiB for ubuntu system (Selected as installation path)
The other free storage was mounted as root / partition).

Error finding in log:
XDG_RUNTIME_DIR (/run/user/999) is not owned by us (uid 0), but by uid 999! (This could e.g. happen if you try to connect to a non-root PulseAudio as a root user, over the native protocol. Don't do that.)

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity 21.10.10
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 5 10:09:17 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
 LANGUAGE=de_DE.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
maxallica (maxallica) wrote :
Revision history for this message
maxallica (maxallica) wrote :

I tried these versions (20.04.4, 20.10, 21.10) from ubuntu with the above PC setup and my second PC setup.
I tried it even with a normal HDD.

I cannot install ubuntu for both PC setups.

Second PC setup:
Installation type: via USB flash drive
CPU: AMD Ryzen 7 3700X
RAM: 32 GB DDR4 (2x 16GB - NO ECC)
Mainboard: MSI X570 Gaming Plus
Installation drive: Intenso M.2 SSD TOP (256GB)

I think it looks like an AMD Ryzen issue to me...

Revision history for this message
maxallica (maxallica) wrote :

With Fedora 35 there where no issues at the installation process at both systems.
With Windows 10 also there where no issues at the installation process at both systems.

Revision history for this message
maxallica (maxallica) wrote :

Ok seems that Fedora 35 also got a problem.
After creating the user and "Start Using Fedora" the system does not show "Activities" and the top navbar clock. I only can navigate to network, audio and power controls.
Mouse does work. Keyboard-Shortcuts don't work.

At Windows 10 there was all fine.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
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