installer crush after partitions

Bug #1957710 reported by Mostafa hamada mohammed arafa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Good day guys, simply my problem occurs after I finish distributing my partitions, it occurs specifically during choosing my time zone from the map, a window suddenly pop up assuming the occurance of a crash.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.17
ProcVersionSignature: Ubuntu 5.4.0-84.94~18.04.1-generic 5.4.133
Uname: Linux 5.4.0-84-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.26
Architecture: amd64
CasperVersion: 1.394.3
Date: Thu Jan 13 00:39:16 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mostafa hamada mohammed arafa (mostafa7arafa) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I'd check the health of your drive & it's partition table (and file-systems enclosed on it). In the logs you'll find the following

Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 2386 (0x952): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 2387 (0x953): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 3674 (0xe5a): missing cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 3675 (0xe5b): missing cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29636 (0x73c4): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29637 (0x73c5): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29638 (0x73c6): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29639 (0x73c7): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29640 (0x73c8): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Cluster accounting failed at 29641 (0x73c9): extra cluster in $Bitmap
Jan 12 22:37:51 ubuntu ntfsresize: Filesystem check failed! Totally 2123 cluster accounting mismatches.
Jan 12 22:37:51 ubuntu ntfsresize: ERROR: NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE!
Jan 12 22:37:51 ubuntu ntfsresize: The usage of the /f parameter is very IMPORTANT! No modification was
Jan 12 22:37:51 ubuntu ntfsresize: and will be made to NTFS by this software until it gets repaired.

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