oem-config-remove-gtk crashed with ImportError in load_module(): Requiring namespace 'Gtk' version '3.0', but '4.0' is already loaded

Bug #1939324 reported by aminemosbah
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
aptdaemon (Ubuntu)
Fix Released
High
Brian Murray
Jammy
Fix Released
High
Brian Murray
ubiquity (Ubuntu)
Invalid
High
Unassigned
Jammy
Invalid
High
Unassigned

Bug Description

teamViewer

ProblemType: Crash
DistroRelease: Ubuntu 21.10
Package: oem-config-gtk 21.10.5
ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21
Uname: Linux 5.11.0-20-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu67
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 7 15:59:10 2021
ExecutablePath: /usr/sbin/oem-config-remove-gtk
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity oem-config/enable=true quiet splash ---
InstallationDate: Installed on 2021-08-07 (2 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210807)
InterpreterPath: /usr/bin/python3.9
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/sbin/oem-config-remove-gtk
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
Python3Details: /usr/bin/python3.9, Python 3.9.6, python3-minimal, 3.9.4-1
PythonArgs: ['/usr/sbin/oem-config-remove-gtk']
PythonDetails: N/A
SourcePackage: ubiquity
Title: oem-config-remove-gtk crashed with ImportError in load_module(): Requiring namespace 'Gtk' version '3.0', but '4.0' is already loaded
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A

Revision history for this message
aminemosbah (brouce) wrote :
tags: removed: need-duplicate-check
Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
Revision history for this message
Brian Murray (brian-murray) wrote :

There's a full errors bucket for this located here:

https://errors.ubuntu.com/problem/9c2fe5a6cfe4e641fe1f85024df32a4223cae25c

This'll likely be an issue with Ubuntu 22.04 so should be sorted out.

tags: added: rls-ii-incoming
Changed in ubiquity (Ubuntu):
importance: Medium → High
tags: added: fr-1954
tags: removed: rls-ii-incoming
tags: added: jammy
Revision history for this message
Brian Murray (brian-murray) wrote :

I was able to recreate this with a Jammy Ubuntu daily install.

Revision history for this message
Brian Murray (brian-murray) wrote :

I tested this in Focal and aptdaemon only causes a PyGIWarning so this doesn't need fixing there.

Changed in aptdaemon (Ubuntu Jammy):
assignee: nobody → Brian Murray (brian-murray)
importance: Undecided → High
status: New → In Progress
Changed in ubiquity (Ubuntu Jammy):
status: New → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package aptdaemon - 1.1.1+bzr982-0ubuntu38

---------------
aptdaemon (1.1.1+bzr982-0ubuntu38) jammy; urgency=medium

  * debian/patches/gdk-gtk-versions.py: Specify the versions of Gtk and Gtk
    which are required. (LP: #1939324)

 -- Brian Murray <email address hidden> Wed, 19 Jan 2022 11:48:25 -0800

Changed in aptdaemon (Ubuntu Jammy):
status: In Progress → Fix Released
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