ubuntu 20.04 crasch during instal 3party drivers on lenovo w540

Bug #1936692 reported by Pawel W
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

ubuntu 20.04 crasch during instal 3party drivers on lenovo w540
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
InstallationDate: Installed on 2021-07-16 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Tags: focal ubiquity-20.04.15
Uname: Linux 5.8.0-59-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Steve Langasek (vorlon)
affects: ubuntu-cdimage → ubiquity (Ubuntu)
Revision history for this message
Chris Guiver (guiverc) wrote (last edit ):

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1936692

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

I've marked this incomplete as I believe insufficient details have been provided. What sort of crash? Was it a kernel crash? did the session freeze? Did you take a photograph of the crash screen? if so where can it be found?

Please provide more details of the crash.

To run `apport-collect`; if the session has already ended; please boot the system using the same media, same box and run the `apport-collect` from there. Please leave a comment saying you've done so (it will explain why the attachments don't show a crash)

If you believe I'm in error, have completed the `apport-collect` or are unable to, please leave a comment saying so and the status can be changed to "New". Additional crash details ideally should be added to your initial report (ie. edit using the yellow-quill type icon top right of the area).

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Pawel W (pawelwt) wrote : Casper.txt

apport information

tags: added: apport-collected focal ubiquity-20.04.15
description: updated
Revision history for this message
Pawel W (pawelwt) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Pawel W (pawelwt) wrote : ProcEnviron.txt

apport information

Revision history for this message
Pawel W (pawelwt) wrote : UbiquityPartman.txt

apport information

Revision history for this message
Pawel W (pawelwt) wrote : UbiquitySyslog.txt

apport information

Revision history for this message
Pawel W (pawelwt) wrote :

result of lshw command

Revision history for this message
Pawel W (pawelwt) wrote :

bug description:

I tried to install ubuntu 20.04 LTS from usb (twice).
Install configuration: lvm partition with pass, check box for install updates from net, check box to install third party drivers.

When installation started it was ok and about 10 min showed some screens during install. And before finish he display me box with information that my installation crashed without any error details and he sad that redirect me to desktop and open for me firefox with this site to open error ticket.
I did not receive any error details.

After that i try install third time and uncheck box about third party drivers - and then installation was correct.
So now above you have apport-collect report after my third correct installation.

But for sure ubuntu have some problem with my hardware and third party drivers.

regards

Revision history for this message
Pawel W (pawelwt) wrote :

any update on this? i attached all details

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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