Setup for raspberry image is broken

Bug #1917810 reported by Roman Zabaluev
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi,

I'd like to report a few serious and annoying bugs I encountered during a fresh setup of the image for raspberry pi (20.10).

I'll report them all in this single bug, please decompose them as I don't know which project should I create them in.

1. First of all, I've powered up my pi, plugged in a 4K display, decided to go with FHD for the setup, unplugged it, powered it off, turned on with FHD display but the resolution just kept being 4k. I had to suffer during the setup process and couldn't alter it.

2. Secondly, on the first step you select the language. Let's say I picked russian. The setup window picked the language up, but after the installation desktop environment was in english. Duh.

3. On the second step where you select the keyboard layout, you can't change the layout for some reason. There's an input field to try out your layout, but the only thing you can try out is english layout. I tried every possible combination (super+space, alt+shift, ctrl+shift, super+shift+space), doesn't work.

4. Refresh rate was set up as 29,97 for some reason. The display has 144 available (first one with 4k had 60).

5. After setup completion, there was a weird window ('ready to go').
It says "you can use 'software' to install apps like these". And a button "open 'software' now". The list of apps didn't load, probably because I haven't connected to wifi during the setup. But what's the "software"?

6. Tried to change the language after the setup, clicking on 'russian' and pressing 'apply' doesn't work. It keeps english.

These 'user friendly' behaviour is unbearable, that's not even possible to install it if you don't know english.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1917810/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Roman Zabaluev (haarolean) wrote :

I've been asked by a bot to change the package. I'm not quite sure which one it really is, considering setup process is really different for raspberry image.

affects: ubuntu → gnome-initial-setup
affects: gnome-initial-setup → ubiquity (Ubuntu)
tags: added: groovy
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

"1." maybe a gnome-shell / Xorg / graphics driver issue.

"2." after you completed setup and logged in, did you receive a popup saying that language support is incomplete, with an offer to install the missing language packs?

"3." is what I call "the-keyboard-bug" every page of our setup/installer dialogs have a keyboard layout bug. Either inability to switch layout, or wrong layout set.

"4." - "5." i don't know.

"6." is related to "2." although the full language pack for all of desktop to be available in a given language are not there, the base strings of the installer setup app should have been there.

Revision history for this message
Roman Zabaluev (haarolean) wrote :

Thank you Dimitri for the answer.

1. It's really weird it has saved it after the first boot and even kept in the system after the install. It wasn't even possible to change that.

2. No I didn't get it until I had to open language preferences, "manage installed languages" button opened an other window which prompted me to install some stuff. I did, but couldn't change the language anyway. After that I accepted some other updates (I guess apt upgrade) which required a reboot, after that I got russian without altering any other settings.

3. That's really sad. I haven't set up the desktop ubuntu for years, so I thought that's just the raspberry pi version is broken. If that's a known thing, why there's no fix?

6. It finally changed to russian as I described in p. 2. But it's really frustrating for people who don't know english to perform such an install.

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