Installer windows do not fit on screen, when live-CD only boots with 800x600 screen resolution

Bug #1895262 reported by Karl Kastner
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I recently got a new laptop, ThinkPad E14 G2 with AMD Ryzen 7 4700U with Radeon Graphics. The live-system boots only with a screen resolution of 800x600, which cannot be increased. The problem is that the windows of the installer do not fit the screen so that the buttons for "cancel", "back" and, most importantly, "continue" are not visible on the screen. Thus any novice trying to install Ubuntu/Linux on a recent laptop with AMD hardware will surely despair and be turned off from using Ubuntu/Linux. I suggest that the windows of the installer get a scroll bar to make it feasible to install Ubuntu in such cases.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-desktop (not installed)
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 11 16:01:52 2020
InstallationDate: Installed on 2015-11-05 (1771 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: ubuntu-meta
UpgradeStatus: Upgraded to focal on 2020-09-10 (0 days ago)
modified.conffile..etc.apport.crashdb.conf: [modified]
mtime.conffile..etc.apport.crashdb.conf: 2019-03-07T21:28:39.455024

Revision history for this message
Karl Kastner (kastner-karl) wrote :
affects: ubuntu-meta (Ubuntu) → ubiquity (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
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