xubuntu 20.04.1 qa-test install, unable to select download-updates; location is not detected

Bug #1890392 reported by Chris Guiver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Xubuntu 20.04.1 daily QA-test install on
hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

** Summary of issue
- Unable to click/change "Download updates during install" checkbox
- Location offered is also incorrect.
ie. install feels like network is undetected, however it is.

** Longer form
This issue has occurred on multiple installs today on this box.
The issue is small, and I asked but got no answer on #xubuntu-devel ~6 hours ago about raising bug, but it's appeared on other install types since.

The QA-testcase requires me to check "download updates" is available. I cannot CLICK or change that box; it's fixed on unchecked.

When it gets to my location/timezone, it listed me as New York (if I remember correctly), where as I'm in Melbourne/AU. I had NO trouble changing my location using mouse though.

I can switch to text terminal (ctrl+alt+F4) and I've got an IP address, can ping my ISPs address to so networking is good. (this is reported after lvm+encryption install has completed & is now asking for reboot)

The operation of the install however works flawlessly (tested install-alongside, full disk lvm+encryption..) so this issue is MINOR & mostly mentioned due QA testcase

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.2
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.445.1
Date: Wed Aug 5 17:07:46 2020
InstallCmdLine: file=/cdrom/preseed/xubuntu.seed only-ubiquity initrd=/casper/initrd quiet splash ---
LiveMediaBuild: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1890392

tags: added: iso-testing
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I observed the same issue on several releases of Ubuntu (xenial, focal and groovy) It's more likely something going on server side.

Changed in ubiquity (Ubuntu):
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

And kubuntu/focal which worked yesterday since I triaged and fixed a bug related to the release notes link.

Chris Guiver (guiverc)
summary: xubuntu 20.04.1 qa-test install, unable to select download-updates;
- locate is not detected
+ location is not detected
Revision history for this message
Chris Guiver (guiverc) wrote :

I've experienced this twice today with daily images of Lubuntu bionic daily (i386); full disk & install-alongside

tags: added: i386
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

The issue is that http://start.ubuntu.com/connectivity-check.html returns a 404. I'll chase why.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

This has been fixed on server side and should be on all the releases. I checked with Ubuntu Desktop 20.04.1.

Changed in ubiquity (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Chris Guiver (guiverc) wrote :

Yep, can confirm fix made.
Repeated a i386 Lubuntu bionic (daily) install, and I could select/deselect updates, plus the map now shows melbourne/AU instead of ny/ny. Thank you.
(okay installation is still running, but the dialogs have completed!)

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