The installer crashed during the final stages of installation, while applying hardware changes

Bug #1881345 reported by Sruthil Lal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

The Ubuntu 20.04 installer crashes just during the final stages of installation. Just before it crashes it was displayed "applying hardware changes"

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckMismatches: ./pool/restricted/l/linux-restricted-modules/linux-modules-nvidia-440-generic-hwe-20.04_5.4.0-26.30+2_amd64.deb ./pool/restricted/l/linux-restricted-modules/linux-modules-nvidia-390-generic-hwe-20.04_5.4.0-26.30+2_amd64.deb
CasperMD5CheckResult: skip
CasperVersion: 1.445
CurrentDesktop: ubuntu:GNOME
Date: Sat May 30 00:40:48 2020
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed only-ubiquity cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd quiet splash --- BOOT_IMAGE=/casper/vmlinuz
LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 LANGUAGE=en_IN
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sruthil Lal (getsruthil) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Sruthil Lal (getsruthil) wrote :

I have checked the md5sums and there is an exact match of md5sum values of the iso I have downloaded and the one available in the website.

Changed in ubiquity (Ubuntu):
status: Incomplete → New
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