Comment 8 for bug 1867465

Revision history for this message
MarkF (az2008) wrote :

@Erich, sorry for replying twice. Let me put it this way. Whatever you guys decide is fine with me.

From the user's perspective they don't have a "hardware issue." Everything's working. The installer tries to help the user in a way the user isn't aware they need help. It could be very useful help. But, the user is left with what looks and feels like a "hardware issue" -- after the improvement. The improvement is being done to help the user as a convenience. But, they can't receive a helpful communication because it's their "hardware issue?"

I understand that this isn't a high priority. It might not affect many people. But, that approach doesn't seem reasonable (intuitive) to me. A new user wouldn't know what happened. It can take a minute for the connection to work again. I was clicking trying to reconnect. It looked even more like a real problem (not just a dropped connection). If there had been a msg "We've discovered a 3rd party driver for your network connection. We are going to install that now. When this window disappears, please reconnect to the internet..." I would have been happy. (Maybe even display the driver name & give the user the opportunity to install that later, if they prefer to keep their working connection. The would be ultimate.).

I just don't see how the status quo is the right thing to do. (But, I do accept that it's low priority.).