[errno 5] input/output error

Bug #1859648 reported by sam warren on 2020-01-14

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This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

the installer encountered an error copying files to the hard disk

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubiquity 19.10.21
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CasperVersion: 1.427
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 14 11:43:07 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity quiet splash oem-config/enable=true ---
LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
 PATH=(custom, no user)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

sam warren (samwarren41) wrote :
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

The following messages can be found in UbiquitySyslog.txt which has been attached to this bug report:

Jan 14 16:33:54 ubuntu kernel: [ 92.395986] SQUASHFS error: zlib decompression failed, data probably corrupt
Jan 14 16:33:54 ubuntu kernel: [ 92.395996] SQUASHFS error: squashfs_read_data failed to read block 0x6efd63c3

It's possible you have a bad write to your media. If you're still having problems please try the option to check the integrity of the image from the installer boot menu, and if this confirms that the media is corrupt, try rewriting it.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
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