I checked the integrity of my iso file and it was ok, cannot complete install error no 5 input output error

[Mathieu Cossette]

Trying to install from usb startup key and it keeps crashing at the user naming phase of the installation with an error no 5 input output.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubiquity 19.10.21 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CasperVersion: 1.427
Date: Thu Dec 26 11:48:57 2019
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Paul White (paulw2u)]

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

The following messages can be found in UbiquitySyslog.txt which was automatically attached to this bug report:

Dec 26 16:47:26 ubuntu kernel: [39889.574104] SQUASHFS error: zlib decompression failed, data probably corrupt
Dec 26 16:47:26 ubuntu kernel: [39889.574110] SQUASHFS error: squashfs_read_data failed to read block 0x4c037cc9

How did you check the integrity of your ISO file? From the installer boot menu? If so, are you saying that no errors were reported?

Did you subsequently install Ubuntu successfully from the same media or did you create another?

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]