cannot install 19.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
My install hangs when trying to erase and install a new 19.10. There were problems in the old install. Will burn a new usb and try again
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubiquity 19.10.21
ProcVersionSign
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CasperVersion: 1.427
Date: Fri Nov 15 21:05:25 2019
InstallCmdLine: file=/cdrom/
LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
Thank you for your bug report. The log have those errors
Nov 15 20:04:51 ubuntu kernel: [ 3598.415747] ata1.00: exception Emask 0x10 SAct 0x3f8 SErr 0x90202 action 0xe frozen
Nov 15 20:04:51 ubuntu kernel: [ 3598.415754] ata1.00: irq_stat 0x00400000, PHY RDY changed
Nov 15 20:04:51 ubuntu kernel: [ 3598.415758] ata1: SError: { RecovComm Persist PHYRdyChg 10B8B }
which looks like a disk issue, might be worth checking the disks integrety?