Activity log for bug #1847898

Date Who What changed Old value New value Message
2019-10-13 09:13:47 Jean-Baptiste Lallement bug added bug
2019-10-13 09:13:56 Jean-Baptiste Lallement ubiquity (Ubuntu): importance Undecided Critical
2019-10-13 09:14:06 Jean-Baptiste Lallement tags amd64 apport-bug eoan ubiquity-19.10.19 ubuntu amd64 apport-bug eoan rls-ee-incoming ubiquity-19.10.19 ubuntu
2019-10-13 09:29:02 Jean-Baptiste Lallement description Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sda and nvme System installed on sda After installation the system doesn't find a bootable device. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sda and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install)
2019-10-13 14:52:01 Jean-Baptiste Lallement summary System doesn't boot after installation System doesn't boot after installation - Legacy mode / 2 disks
2019-10-13 14:52:33 Jean-Baptiste Lallement description Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sda and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install)
2019-10-13 15:44:10 Jean-Baptiste Lallement description Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. The same problem occurs if I install Ubuntu on the nvme drive instead. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install)
2019-10-14 07:00:05 Ubuntu QA Website tags amd64 apport-bug eoan rls-ee-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan iso-testing rls-ee-incoming ubiquity-19.10.19 ubuntu
2019-10-14 16:57:50 Launchpad Janitor ubiquity (Ubuntu): status New Fix Released
2019-10-14 17:29:11 Jean-Baptiste Lallement ubiquity (Ubuntu): status Fix Released Confirmed
2019-10-14 17:37:36 Dimitri John Ledkov description Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. The same problem occurs if I install Ubuntu on the nvme drive instead. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) Workaround installing on SATA drive (sda) * Click Something Else custom first * Change boot loader drop down from nvme to sda * Click back * Use wipe & install * Select sda for install * Complete install & reboot -- Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. The same problem occurs if I install Ubuntu on the nvme drive instead. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install)
2019-10-14 17:43:11 Dimitri John Ledkov tags amd64 apport-bug eoan iso-testing rls-ee-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan iso-testing release-ff-incoming rls-ee-incoming ubiquity-19.10.19 ubuntu
2019-10-15 09:50:27 Iain Lane tags amd64 apport-bug eoan iso-testing release-ff-incoming rls-ee-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan iso-testing rls-ee-incoming rls-ff-incoming ubiquity-19.10.19 ubuntu
2019-10-16 08:25:42 Brian Murray bug task added ubuntu-release-notes
2019-10-16 08:25:55 Brian Murray ubiquity (Ubuntu): status Confirmed Triaged
2019-10-16 08:25:59 Brian Murray ubiquity (Ubuntu): importance Critical High
2019-10-16 12:28:15 Francis Ginther tags amd64 apport-bug eoan iso-testing rls-ee-incoming rls-ff-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-incoming rls-ff-incoming ubiquity-19.10.19 ubuntu
2019-10-17 15:11:28 Brian Murray tags amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-incoming rls-ff-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing rls-ff-incoming ubiquity-19.10.19 ubuntu
2019-10-31 04:45:20 Mathew Hodson ubuntu-release-notes: status New Fix Released
2019-10-31 19:56:44 John bug added subscriber John
2019-11-18 19:02:36 Brian Murray nominated for series Ubuntu Focal
2019-11-18 19:02:36 Brian Murray bug task added ubiquity (Ubuntu Focal)
2019-11-18 19:02:53 Brian Murray tags amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing rls-ff-incoming ubiquity-19.10.19 ubuntu amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing ubiquity-19.10.19 ubuntu
2020-05-27 21:14:49 Launchpad Janitor ubiquity (Ubuntu): status Triaged Fix Released
2020-05-27 21:22:38 John removed subscriber John
2020-06-16 10:36:31 Dimitri John Ledkov description Workaround installing on SATA drive (sda) * Click Something Else custom first * Change boot loader drop down from nvme to sda * Click back * Use wipe & install * Select sda for install * Complete install & reboot -- Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. The same problem occurs if I install Ubuntu on the nvme drive instead. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) [Impact] * Sometimes, installer was not installing the bootloader on the right drive, if there were more than two to pick from. [Test Case] * Install onto a machine with two different drives, i.e. sda & nvme * Ideally wipe both drives clean, to prevent bootloader from previous installation making it seem that installation works, when it does not. * Pick one drive or the other, during guided installation * Before rebooting, inspect /var/log/syslog, to ensure that "grub-installer" was run against the same drive as the one used for installation (i.e. mounted in /target) * At the end of both installs, machine should reboot off the target drive just fine. [Regression Potential] * The currently behaviour of choosing the "first" drive to be the bootloader device, is flawed logic under BIOS, as the same drive as the rest of the installation should normally be used for installation. Some may have been relying on this behaviour and installing bootloaders on one drive, to boot off the other. Such users can still go into "Something else" and precisely pick the desired drive for the bootloader installation. (See the workaround below) === Workaround installing on SATA drive (sda) * Click Something Else custom first * Change boot loader drop down from nvme to sda * Click back * Use wipe & install * Select sda for install * Complete install & reboot -- Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) Dell Inspiron 7472 with 2 disks: sata and nvme Boot in legacy mode System installed on sda After installation the system doesn't find a bootable device. The same problem occurs if I install Ubuntu on the nvme drive instead. If I perform the installation in uefi/no secure boot mode, it boots fine. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubiquity 19.10.19 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 CasperVersion: 1.424 CurrentDesktop: ubuntu:GNOME Date: Sun Oct 13 05:00:22 2019 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash nomodeset --- LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191012) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install)
2020-06-16 10:40:57 Launchpad Janitor merge proposal linked https://code.launchpad.net/~xnox/ubiquity/+git/ubiquity/+merge/385805
2020-06-24 16:43:22 Brian Murray ubiquity (Ubuntu Focal): status Triaged Fix Committed
2020-06-24 16:43:24 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2020-06-24 16:43:27 Brian Murray bug added subscriber SRU Verification
2020-06-24 16:43:31 Brian Murray tags amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing ubiquity-19.10.19 ubuntu amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing ubiquity-19.10.19 ubuntu verification-needed verification-needed-focal
2020-06-25 13:14:21 Jean-Baptiste Lallement tags amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing ubiquity-19.10.19 ubuntu verification-needed verification-needed-focal amd64 apport-bug eoan id-5da6d435fc0723668fde7f19 iso-testing rls-ee-notfixing ubiquity-19.10.19 ubuntu verification-done verification-done-focal
2020-07-02 08:11:47 Launchpad Janitor ubiquity (Ubuntu Focal): status Fix Committed Fix Released
2020-07-02 08:12:05 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team