System crashed while entering my details for a new installation

Bug #1803461 reported by Lindie Reynolds
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The installer got as far as requesting my name, computer name and password and crashed, twice

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubiquity 18.10.12
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CasperVersion: 1.399
Date: Wed Nov 14 19:40:34 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Lindie Reynolds (lindier) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. The following messages can be found in UbiquitySyslog.txt which was automatically attached to this bug report:

Nov 14 23:36:47 ubuntu kernel: [ 1019.647626] SQUASHFS error: zlib decompression failed, data probably corrupt
Nov 14 23:36:47 ubuntu kernel: [ 1019.647633] SQUASHFS error: squashfs_read_data failed to read block 0x8cf07

You probably had a bad write to your media and no doubt the issue was resolved some time ago. Should you have such a problem in the future please try the option to check the integrity of the image from the installer boot menu, and if this confirms that the media is corrupt, try re-writing it.

Paul White
[Ubuntu Bug Squad]

Changed in ubiquity (Ubuntu):
status: New → Invalid
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