Ubiquity crashed while trying to connect to wifi

Bug #1795955 reported by Will Cooke
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Running the cosmic ISO from 2018-10-03 15:22. Boot to live session, start the install, try and connect to wifi.

A few things happen. The indicator seems to crash and then Ubiquity crashes. Not sure which is the cause.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubiquity 18.10.9
ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
Uname: Linux 4.18.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu11
Architecture: amd64
CasperVersion: 1.396
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 3 18:41:19 2018
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash ---
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20181003.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Will Cooke (willcooke) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.

According to the stack trace, the Ubiquity crash is a consequence of the NM crash because the service disappeared from the bus.

Oct 3 18:38:06 ubuntu ubiquity[3468]: Exception in GTK frontend (invoking crash handler):
Oct 3 18:38:06 ubuntu ubiquity[3468]: Traceback (most recent call last):
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/plugins/ubi-wireless.py", line 190, in state_changed
Oct 3 18:38:06 ubuntu ubiquity[3468]: self.selection_changed(None)
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/plugins/ubi-wireless.py", line 121, in selection_changed
Oct 3 18:38:06 ubuntu ubiquity[3468]: self.nmwidget.is_row_connected()):
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py", line 348, in is_row_connected
Oct 3 18:38:06 ubuntu ubiquity[3468]: return self.view.is_row_connected()
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py", line 241, in is_row_connected
Oct 3 18:38:06 ubuntu ubiquity[3468]: if parent and self.wifi_model.is_connected(model[parent][0], ssid):
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/ubiquity/nm.py", line 148, in is_connected
Oct 3 18:38:06 ubuntu ubiquity[3468]: connectedap = get_prop(device_obj, NM_DEVICE_WIFI, 'ActiveAccessPoint')
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/ubiquity/ubiquity/nm.py", line 28, in get_prop
Oct 3 18:38:06 ubuntu ubiquity[3468]: return obj.Get(iface, prop, dbus_interface=dbus.PROPERTIES_IFACE)
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
Oct 3 18:38:06 ubuntu ubiquity[3468]: return self._proxy_method(*args, **keywords)
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
Oct 3 18:38:06 ubuntu ubiquity[3468]: **keywords)
Oct 3 18:38:06 ubuntu ubiquity[3468]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
Oct 3 18:38:06 ubuntu ubiquity[3468]: message, timeout)
Oct 3 18:38:06 ubuntu ubiquity[3468]: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.16 was not provided by any .service files

Did you report the n-m crash?

Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Will Cooke (willcooke) wrote : Re: [Bug 1795955] Re: Ubiquity crashed while trying to connect to wifi
Download full text (4.2 KiB)

Yeah, Laney dropped in to IRC last night and said that it was probably the
same issue as he has a fix for. Waiting for that to land.

On Thu, 4 Oct 2018 at 05:45, Jean-Baptiste Lallement <
<email address hidden>> wrote:

> Thanks for your report.
>
> According to the stack trace, the Ubiquity crash is a consequence of the
> NM crash because the service disappeared from the bus.
>
> Oct 3 18:38:06 ubuntu ubiquity[3468]: Exception in GTK frontend (invoking
> crash handler):
> Oct 3 18:38:06 ubuntu ubiquity[3468]: Traceback (most recent call last):
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/plugins/ubi-wireless.py", line 190, in state_changed
> Oct 3 18:38:06 ubuntu ubiquity[3468]: self.selection_changed(None)
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/plugins/ubi-wireless.py", line 121, in selection_changed
> Oct 3 18:38:06 ubuntu ubiquity[3468]:
> self.nmwidget.is_row_connected()):
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py", line
> 348, in is_row_connected
> Oct 3 18:38:06 ubuntu ubiquity[3468]: return
> self.view.is_row_connected()
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/ubiquity/frontend/gtk_components/nmwidgets.py", line
> 241, in is_row_connected
> Oct 3 18:38:06 ubuntu ubiquity[3468]: if parent and
> self.wifi_model.is_connected(model[parent][0], ssid):
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/ubiquity/nm.py", line 148, in is_connected
> Oct 3 18:38:06 ubuntu ubiquity[3468]: connectedap =
> get_prop(device_obj, NM_DEVICE_WIFI, 'ActiveAccessPoint')
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/ubiquity/ubiquity/nm.py", line 28, in get_prop
> Oct 3 18:38:06 ubuntu ubiquity[3468]: return obj.Get(iface, prop,
> dbus_interface=dbus.PROPERTIES_IFACE)
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
> Oct 3 18:38:06 ubuntu ubiquity[3468]: return
> self._proxy_method(*args, **keywords)
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
> Oct 3 18:38:06 ubuntu ubiquity[3468]: **keywords)
> Oct 3 18:38:06 ubuntu ubiquity[3468]: File
> "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in
> call_blocking
> Oct 3 18:38:06 ubuntu ubiquity[3468]: message, timeout)
> Oct 3 18:38:06 ubuntu ubiquity[3468]: dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.ServiceUnknown: The name :1.16 was not provided
> by any .service files
>
> Did you report the n-m crash?
>
> ** Changed in: ubiquity (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Triaged
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1795955
>
> Title:
> Ubiquity crashed while trying to connect to wifi
>
> Status in ubiquity package in Ubuntu:
> Triaged
>
> Bug description:
> Running the cosmic ISO from 2018-10-03 15:22. Boot to live session,
>...

Read more...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.