Installer Stopped with the Error number 5 : error copying files :/ Is is possible to manually copy the files? And or how to further debug the issue?

Bug #1787716 reported by Thorsten Niehues
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I downloaded Ubuntu 18.04.1
Created a bootable USB Stick with Rufus (MBR UEFI or BIOS?)
Booted - Try ubuntu -
after boot: Install ubuntu
Then the installer stops with error number 5 ... error copying files ... faulty CD/DVD ...
Unfortunately I do not know how to further debug the isse.
I would like to give more information

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.6
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CasperVersion: 1.394
Date: Sat Aug 18 14:19:47 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Thorsten Niehues (i1eo) wrote :
Revision history for this message
Phillip Susi (psusi) wrote :

Your installation medium is corrupt; you will need to recreate it and may want to verify it using the check disc option at the grub menu.

Changed in ubiquity (Ubuntu):
status: New → Invalid
Revision history for this message
Thorsten Niehues (thorsten-niehues) wrote :

This was my first idea too. I did the following:

Download Ubuntu 18.04 - error as described.

So I found this bug: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1771059
and downloaded the daily ISO with the same error.

Then i found Ubuntu 18.04.01 with the same error.

So I verified the ISO as described on the Ubuntu page.
After that I check the MD5 sums on the USB stick to verify the USB-Stick is not the issue.

Same Problem / Error.

After a BIOS update and changing the partitions from SWAP, EXT4 -> EXT4, SWAP
(so EXT4 root partition is on sectors with lower number on the SDD)
the installation went fine.

So I assume it was either the BIOS update OR
a bad sector on the SSD.

How to further investigate this issue?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.